EDDIE MARSHALL
EDDIE MARSHALL at Southern Ford

EDDIE MARSHALL

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of EDDIE MARSHALL

May 30, 2025

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Employee Rating

Whenever I come in to get my vehicle serviced, she is always quick to respond and make sure all bases are covered so the vehicle can be fixed and repaired correctly and give them back to me in a timely m More

by INGODITRUST
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

May 29, 2025

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Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv More

by JON.CONWAY1987
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Recommend Dealer
Yes

May 29, 2025

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Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic More

by MONROE.DSJ
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Recommend Dealer
Yes

May 23, 2025

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They provide exceptional service in a reasonable amount of time and they stand behind their work More

by EWDENTALREPAIR
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Recommend Dealer
Yes

May 17, 2025

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Second time I’ve been in for oil change and tire rotation recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. More

by tscott4390
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Recommend Dealer
No

May 13, 2025

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
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Recommend Dealer
Yes

May 09, 2025

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Excellent service! The service department and the used car sales department were both very helpful and accommodating. More

by ahautz
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Recommend Dealer
Yes

May 09, 2025

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Dealer has great service, I would recommend it to others! I was pleased with them! More

by ltread0909
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Recommend Dealer
Yes

April 26, 2025

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A recall update for my 2023 F350 rear camera was completed professionally by Southern Ford technician. More

by Hillard Deborah and cedric
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Recommend Dealer
Yes

March 27, 2025

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Eddie over in commercial service always takes care of my Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. More

by MICHAELWAYNEBLAND
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Recommend Dealer
Yes
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