Dylan Smith | Page 20

We were thinking about replacing our 2012 Lexus RX350 with a newer model. We were contacted by Paul Licausi. He invited us to come in to look at one of the vehicles we were interested in. We got there with a newer model. We were contacted by Paul Licausi. He invited us to come in to look at one of the vehicles we were interested in. We got there a day later and fortunately that car was already spoken for because we ended up with a top of the line 2019 RX350 that only had 20,000 miles. Paul is very nice, which made our experience very enjoyable. More

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Great experience. Team is service oriented. Purchased my first Lexus after many BMWs. This experience actually exceeded that with BMW which was outstanding. Team is service oriented. Purchased my first Lexus after many BMWs. This experience actually exceeded that with BMW which was outstanding. More

by donsharvey Verified Customer Verified Customer

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Have dealt with service dept. many years for my 2013 GS and was always pleased. Now I am sure the same will apply to the 2023 RX I jist bought 9/5/23, Keep up the good work bous! many years for my 2013 GS and was always pleased. Now I am sure the same will apply to the 2023 RX I jist bought 9/5/23, Keep up the good work bous!! More

by JOJOLAWLER Verified Customer Verified Customer

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I feel as if Paul were a family member. I bought my previous Lexus from him and never experienced buyer's remorse for a second. He listens!! I bought my previous Lexus from him and never experienced buyer's remorse for a second. He listens!! More

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The professionalism of every single member of the sales Team is above Excellence. Carlton Duncan thank you for being the best sales representative EVER and showing me everything Lexus had to offer, and fo Team is above Excellence. Carlton Duncan thank you for being the best sales representative EVER and showing me everything Lexus had to offer, and for analyzing through discussion with me which vehicle would best suit my needs. Thank you for NOT being the typical "car salesmen". Not once, did I feel pressured or uncomfortable during our many hours spent together. Anthony Burruano, you might just be the TOP OF ALL TOP Sales managers. I know you have a business to manage, and to make sure that Lexus is profitable, but NOT ONCE did I feel the decisions that we made together were one-sided. Thank you for your UTMOST fairness in the trade-in value of my 2014 Lexus and for the UTMOST BEST price on the 2024 Lexus ES 300H. The car is even above my greatest expectations and I could not have had a better sales experience than the one that I experienced with this amazing sales team. The finance manager, David Smith, I did not take any of the extras you offered me, BUT I never felt pressured or forced to do anything one way or another, and your explanation of all the warranty & guarantee options were clear and precise. The electronics expert Dylan Smith, thank you so very very much for taking the time to SLOWLY go over all the special electronic devices of the car and making sure that I knew how to utilize them EXPERTLY after you showed me. Your kindness in slowly going over everything with this 65 year old was GREATLY APPRECIATED!!!!. Thank you again...what a GREAT CAR SALES EXPERIENCE...and I thought I would NEVER use those words for shopping for a car. Each and everyone of you proved that WRONG!!!!! Elaine M. More

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Howard was an amazing salesman and I absolutely loved my experience at Treasure Coast Lexus! experience at Treasure Coast Lexus! More

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