Dylan Ripley

After driving three plus hours one way, the customer service we received during and after we purchased our Audi was extremely disappointing. We were treated like just a number or sale, nothing else sadl service we received during and after we purchased our Audi was extremely disappointing. We were treated like just a number or sale, nothing else sadly. More

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Great service, Dylan got me a deal going with several options pretty quick, got there with my old car an hour and something later got out driving my new dream car. options pretty quick, got there with my old car an hour and something later got out driving my new dream car. More

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Very friendly and accommodating. Took great care of me and worked with me to get the best deal. Took great care of me and worked with me to get the best deal. More

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I'm not really big on writing reviews, but selling a vehicle with mismatching tires is unsafe, and frankly something I would expect out of a corner used car lot, not from a brand dealer as prestigious a vehicle with mismatching tires is unsafe, and frankly something I would expect out of a corner used car lot, not from a brand dealer as prestigious as Audi. 3 of the tires were of the same brand and model, while the 4th was of the same brand but a different model and with a completely different tread pattern. The mismatched tire was replaced by Audi Lynnwood per the vehicle history report given to me. After consulting with a couple local tire centers and my local Audi dealer (I am not from the Seattle area), all agreed the misalignment in tread patterns was both a safety and vehicle longevity concern. This is not the experience I would expect from an Audi dealership. I will now have to have all 4 replaced to ensure the safety and integrity of the vehicle. Dylan did fine as a salesman, he didn't inspect each tire individually and I wouldn't expect him too. However, for that to go unnoticed by their service department, replacing a tire with a mismatching model, is completely unacceptable. I called a few weeks later when the error was recognized and was essentially blown off. I will not be doing any business here in the future. More

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Dylan was very thorough, professional, and patient during the entire vehicle purchasing process. I had a great experience. the entire vehicle purchasing process. I had a great experience. More

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They had the used vehicle we were interested in buying. Dylan was knowledgeable about the car even though it wasn’t an Audi product. Once we decided we wanted to buy, Dylan and management worked with us to Dylan was knowledgeable about the car even though it wasn’t an Audi product. Once we decided we wanted to buy, Dylan and management worked with us to reach terms that left us comfortable about making the deal. More

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Dylan was the best and Chase. Definitely would buy from Dylan again. Communication, friendly and they go above and beyond to help you. The best Definitely would buy from Dylan again. Communication, friendly and they go above and beyond to help you. The best More

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Lynnwood Audi went above and beyond to get us a great deal and get us financing. All done with a smile. deal and get us financing. All done with a smile. More

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Dylan was awesome to work with. He made the experience feel easy & quick. He is a very clear communicator. Thank you for you help, Dylan! He made the experience feel easy & quick. He is a very clear communicator. Thank you for you help, Dylan! More

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Dylan was kind, honest and very helpful. It was a fast and easy experience. We love our “new” vehicle! It was a fast and easy experience. We love our “new” vehicle! More

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