Lexus Of Lehigh Valley

Purchased vehicle with Shannon Thanks to her the process was easy and stress free She is an asset to this Lexus dealership I would not hesitate to recommend her to prospective buyers Gary (List 1st nam was easy and stress free She is an asset to this Lexus dealership I would not hesitate to recommend her to prospective buyers Gary (List 1st name only...thank you More

I, Pauline Serfass, enjoyed my experience in buying my new Lexus....I had an appointment Tuesday and had my new car delivered to my house on Friday....I ran around my neighborhood and had everyone view my new Lexus....I had an appointment Tuesday and had my new car delivered to my house on Friday....I ran around my neighborhood and had everyone view my NEW CAR....SOOOO PROUD...thank you Shannon for helping me....YOU GET AN A+++ More

Shannon was extremely helpful in our decision to purchase an NX versus an RX. She understood my mobility limitations and had me try each vehicle so that I could determine which was more accommodating. Our an NX versus an RX. She understood my mobility limitations and had me try each vehicle so that I could determine which was more accommodating. Our new vehicle was delivered to our home and we received detailed instructions as to the technology. Highly recommend Shannon and Lexus of Lehigh Valley! More

Easy pleasurable experience buy new NX350h. Our Customer Experience Manager Dmitri was very pleasant and knowledgeable. Our Tech Specialist was very thorough and answered all of our questions w Our Customer Experience Manager Dmitri was very pleasant and knowledgeable. Our Tech Specialist was very thorough and answered all of our questions without rush. It was a great experience More

Professional, courteous, friendly, accommodating, enjoyable. They dealership worked with me throughout the process. Shannon George made it easy for me. It was worth the trip from Jenkintown. enjoyable. They dealership worked with me throughout the process. Shannon George made it easy for me. It was worth the trip from Jenkintown. More

Every visit to Lehigh Lexus has been a good experience. We appreciate the professional atmosphere and helpfulness of the staff. Shannon was professional and knowledgeable The person who delivered the car w We appreciate the professional atmosphere and helpfulness of the staff. Shannon was professional and knowledgeable The person who delivered the car was very helpful in getting everything set up for us. . This is the 3 Lexus we have purchased over the years from this location. Obviously we are happy customers. More

Lou Ann made my car buying experience at Lexus of Lehigh Valley flawless! She is professional, kind and understanding to your personal needs. I highly recommend Lou Ann ! Valley flawless! She is professional, kind and understanding to your personal needs. I highly recommend Lou Ann ! More

I was contacted by the Diane from Lexus service center that my car needed the 20,000 mile service. We booked the service appointment for them to pick up my car at my home at 12:45 on Monday. I received an that my car needed the 20,000 mile service. We booked the service appointment for them to pick up my car at my home at 12:45 on Monday. I received an email on Sunday verifying the time and date of pickup. Monday comes at 1:05 no pickup. I call Lexus and speak with John and he says that he will forward this info to my service advisor Rich. NO ANSWER OR RESPONSE. I call back and leave a message for Rich. I finally receive a phone call around 3:45. He explains that my service call "fell through the cracks" and would I like to reschedule. NO I DO NOT! I have wasted my afternoon waiting. More

Called the dealer to schedule a test drive, but as yet there has been no response. there has been no response. More

Service Manager Ryan K is always extremely Professional and Kind. Their patience is exemplary. Coffee is good to.👍 and Kind. Their patience is exemplary. Coffee is good to.👍 More