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Dylan Proudfoot
Dylan Proudfoot at Nucar Chevrolet of Woburn
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Dylan Proudfoot

Service Advisor

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Dylan Proudfoot

January 18, 2025

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Employee Rating

Very organized and friendly staff. Staff was very informative and told me direct what my options were and suggested what should be done. More

by MIKETH513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Busa

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Jan 20, 2025

Nucar Chevrolet of Woburn responded

Your 5-star review made our day! Thank you for your trust and for sharing your experience. We’re committed to providing top-notch service every time you visit!

January 15, 2025

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Employee Rating

Dropped car off Friday morning didn’t get it back till Monday afternoon. Shift to park issue, which drained battery. When I dropped car off battery was in good shape but attendant drive it out so it conti More

by JOSEPH.PACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donnie Murphy, Bill Recko, Joe Busa, George Murphy, John Carbone

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Jan 17, 2025

Nucar Chevrolet of Woburn responded

We’re sorry to hear about your experience and the inconvenience it caused. We’d like to learn more about what happened and work toward a resolution. Please give us a call at 781-702-4931 so we can discuss this matter further. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

January 10, 2025

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Employee Rating

Dylan managed my repair Kept me informed Arranged for transportation Car was completed per plan More

by Aurora2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul in parts

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Jan 10, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for your amazing review! Knowing we provided a 5-star experience is what keeps us going. We’re grateful for your support!

January 04, 2025

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Employee Rating

Poor service. No communication from the service team about the status of my vehicle and they still don’t know what’s wrong with my truck More

by SONJANEWSOME627
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Recko

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Jan 07, 2025

Nucar Chevrolet of Woburn responded

We’re very sorry to hear about your experience and the lack of communication regarding your vehicle’s status. This is not the level of service we strive to provide, and we’d like to make it right. Please give us a call at 781-702-4931 so we can address your concerns and provide an update on your truck. Thank you for bringing this to our attention.

December 20, 2024

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Employee Rating

I think the quality of work by the Lannan service department has been consistent pre and post-acquisition by Nucar. There has been some turnover of staff, but so far, the quality of work has been ok More

by S_MIU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Nucar Chevrolet of Woburn responded

Thank you for your thoughtful review! We’re glad to hear that you’ve found our service consistent and fairly priced, and we appreciate your recognition of Dylan’s efficiency and honesty. It’s great to know we’ve earned your trust for your maintenance needs. If there’s anything we can do for you in the future, don’t hesitate to let us know!

December 10, 2024

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Employee Rating

Service as always is good but a simple oil change tire rotation taking over 1 hrs and 50 minutes is a little longer than should be expected. More

by JOHN_PARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Nucar Chevrolet of Woburn responded

Thank you for your feedback and for your kind words about our service. We apologize for the longer-than-expected wait time for your oil change and tire rotation. We understand your time is valuable and will work on improving our efficiency to ensure quicker service in the future. We appreciate your patience and look forward to serving you again!

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