Dylan Parsons

Great customer service! !! Also great technical service!!! By the minute information and shuttle service was paramount!!!! !! Also great technical service!!! By the minute information and shuttle service was paramount!!!! More

by sonya0 Verified Customer Verified Customer

Report | Print

Dealership was very efficient and provided a shuttle to go home and pick up from home. go home and pick up from home. More

Report | Print

Excellent services to the service department of Kia I have a great experience and excellent service have a great experience and excellent service More

by julesmusakaie Verified Customer Verified Customer

Report | Print

Your parts supply is slow and wanting. However Dylan, is tenacious in helping solve your dealership shortcomings . A car wash and vacuum was also in.order. I also found a tool was left However Dylan, is tenacious in helping solve your dealership shortcomings . A car wash and vacuum was also in.order. I also found a tool was left on the driver's side floor( I returned it). Dylan's cost saving efforts, improved my opinion of a sloppy service department. More

by viza1948 Verified Customer Verified Customer

Report | Print

Excellent customer service very inviting waiting area always clean and free of clutter. Customer service staff vary Knowledgeable always willing to answer questions overall excellent experience! always clean and free of clutter. Customer service staff vary Knowledgeable always willing to answer questions overall excellent experience! More

by janeenboone1970 Verified Customer Verified Customer

Report | Print

Way to knock it out ! ! Thanks again and great job guys!! We will be back when our car needs it !! ! Thanks again and great job guys!! We will be back when our car needs it !! More

by Djdarkstar Verified Customer Verified Customer

Report | Print

Great experience, easy to deal with and good communication. Fair pricing. Thank you for your help. communication. Fair pricing. Thank you for your help. More

Report | Print

Kia service is terrible, I took my Kia Sportage in three times for the same issue. I advised each time of the issue and how to resolve to deaf ears, I was given a bandaid fix. This last service I had to spe times for the same issue. I advised each time of the issue and how to resolve to deaf ears, I was given a bandaid fix. This last service I had to speak in a stern voice to get my point across and advise of the issue with my 2023 Kia Sportage. My suv was kept for 4 days and I was told a loaner is not offered. This is my 5th Kia, in all my years of interacting with Kia, this by far is the worse customer service and dealership. I do not recommend them, when I’m ready to trade my vehicle I will take my business elsewhere. More

by Mchinomartoso Verified Customer Verified Customer

Report | Print

Rip off dealership that lies about service packages when making sales. Was told that my free oil changes and nitrogen tire refills were tied to my VIN in their system when I bought the car and when I went i making sales. Was told that my free oil changes and nitrogen tire refills were tied to my VIN in their system when I bought the car and when I went in this week I was told that I had to pay for it before they would release my car because they don’t know that I have that package. I even sent them proof of. More

by Hhouse Verified Customer Verified Customer

Report | Print

Dylan did a great job keeping me up to date on my vehicle. It was a great experience. Thanks KIA North! vehicle. It was a great experience. Thanks KIA North! More

by realefire Verified Customer Verified Customer

Report | Print