Dylan Marshall
Dylan Marshall at Russ Darrow Mazda of Madison

Dylan Marshall

New Car Sales Manager

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

4.3
28 Reviews
4.3

28 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Mazda Certified

28 Reviews of Dylan Marshall

January 31, 2024

Dealership Rating
Employee Rating

The salesman was nice, TILL I paid for the car! After that, you are not important! The finance manager was condescending and mad because I didn't finance! The sales manager does NOT follow-up as More

by paulswit10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 31, 2024

Russ Darrow Mazda of Madison responded

We will work to try to resolve the issue but the communication we receive must be appropriate. The sales manager will be responding shortly.

October 31, 2023

Dealership Rating
Employee Rating

The dealership was VERY clean. The sales staff were very knowledgeable and helpful. Our salesman knew the product inside and out and answered all our questions promptly. The financ More

by jplehman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Worley

Nov 01, 2023

Russ Darrow Mazda of Madison responded

Thank you!!!! We couldn't be happier working with you. We sure appreciate the positive feedback. Enjoy your ne Mazda. We look forward to working with you for years to come.

September 14, 2023

Dealership Rating
Employee Rating

Had a really good experience from start to finish. Everyone listened and worked with the needs of our family. 2nd time buying there, will plan on buying again in the future. More

by travis.anderson26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dorfler

Sep 15, 2023

Russ Darrow Mazda of Madison responded

Travis, Thank you for the great comments. It's our pleasure serving you.

July 12, 2023

Dealership Rating
Employee Rating

Just bought our first Mazda. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. More

by WillCX50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dorfler

Jul 12, 2023

Russ Darrow Mazda of Madison responded

Thank you.... We sure appreciate your business. We hope you love the Mazda.

June 25, 2023

Dealership Rating
Employee Rating

Randy was wonderful to work with. He wasn't pushy, asked great questions and was patient while I asked questions and tried to figure out the right fit for me. More

by sk8
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Randy Mohammed

Jun 26, 2023

Russ Darrow Mazda of Madison responded

Thank you for the great review. We sure appreciate the kind words. Randy is a dedicated professional who truly enjoys serving the customer.

June 21, 2023

Dealership Rating
Employee Rating

Friendly and helpful sales people and staff. There was no pressure to buy or to upsell. It was a comfortable experience. More

by kihnrobert
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Brimmer, Hannah Voogd, Brandon

Jun 21, 2023

Russ Darrow Mazda of Madison responded

Thank you... we sure appreciate the great view.

May 23, 2023

Dealership Rating
Employee Rating

Tim was an exceptional and knowledgeable sales man. Dylan provided a fantastic experience during financial process. Dan, Nick and Kim great job as sales manager. More

by juliandariobetancourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Russ Darrow Mazda of Madison responded

Julian, Always a pleasure to see you and your family. Thank you!!!!!!

December 30, 2022

Dealership Rating
Employee Rating

Excellent people working there! Superior customer service! This is my home for my vehicles forever! Please go to them!! You will not be sorry..just happy!! More

by gsscott21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dorfler , Matt Borsecnik, Michael Haese, TYLER NEWMAN, Kelsey Postlewaite, Brian Surita, Aaron Thompson, Hannah Voogd, Nick Wigglesworth, Kimberly Castleman

Dec 30, 2022

Russ Darrow Mazda of Madison responded

It was our pleasure working with you. Thank you so much for the glowing review!!

November 30, 2022

Dealership Rating
Employee Rating

Dylan was great, kept me informed on the whole buying process! Even expedited the transaction to meet our needs of timing to pick up our new CX-5! Between the quick buying process & the information at de More

by MHaese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Nov 30, 2022

Russ Darrow Mazda of Madison responded

Thank you.... We sure appreciate the kind words. Customers like you make our jobs a pleasure. Enjoy the CX5!!!

August 11, 2022

Dealership Rating
Employee Rating

No issues other than a little slow with paperwork after purchase. Found the car we wanted More

by 4nphurd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Russ Darrow Mazda of Madison responded

Thank you for your business, we sure appreciate it. We will work on speeding up the paperwork. It does get to be a lot at times.

1

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