Dylan Iuculano
Dylan Iuculano at Reliable Nissan

Dylan Iuculano

Service

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
99 Reviews
4.4

99 Reviews

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99 Reviews of Dylan Iuculano

August 05, 2025

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Employee Rating

Poor communication. I was not listened to when problems could have been avoided. Disappointed in the way the situation turned out. I asked several times for an invoice & More

by REDHOUSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Garcia

Aug 07, 2025

Reliable Nissan responded

We take your feedback seriously and understand your frustration. The experience you've described falls short of the service standards we strive to maintain. We value your honest feedback. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and work toward a resolution.

August 04, 2025

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Decent service. Haven’t had any issues so far. The surveys are the pain of going here. More

by DLOPEZ25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2025

Reliable Nissan responded

We appreciate your perspective on your experience with us. It's wonderful to hear that you've found our service to be good quality and that everything has been running smoothly for you without any problems. We understand that the survey process can feel like an extra step, and your feedback about this helps us recognize areas where we can make improvements to streamline the overall experience. Your honest thoughts help us continue providing reliable service while working to make every aspect of your visit more convenient. We're grateful for your business and for sharing your experience.

August 02, 2025

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Oil changes do not take 4 hrs, found my vehicle in the street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane w More

by natemex87
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kenneth Sorensen , The newest guy in the service dept

Aug 07, 2025

Reliable Nissan responded

We are concerned to hear that you feel this way about your service experience. We understand your concerns about appointment scheduling and prioritization, and we take these matters seriously. The experience you've described falls short of the professional standards that we strive to provide. Your feedback is important to us. We are committed to addressing these operational issues to ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this matter further and work toward a resolution.

August 01, 2025

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Received excellent service and associates had excellent customer services. Will come back again for service. More

by Cece
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Recommend Dealer
Yes
Aug 07, 2025

Reliable Nissan responded

We are elated to hear about your positive experience with our team. Your feedback about the outstanding service you received and the excellent customer care from our associates means so much to us. We work hard to ensure every visit exceeds expectations, and it sounds like we achieved that goal. Thank you for choosing Reliable Nissan, and we look forward to serving you again in the future.

August 01, 2025

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Friendly and courteous people who are willing to help me with my needs and concerns. More

by FRDLGN
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Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza, Nick Anaya, David Barrera, Joseph Ferraiz , Manny Garcia service manager.

Aug 07, 2025

Reliable Nissan responded

We are delighted to hear about your positive experience with our team. Your recognition of our staff's willingness to assist with your specific needs means so much to us. We take pride in fostering a welcoming environment where every customer feels valued and supported. Thank you for taking the time to share your feedback about the helpful and respectful service you received.

August 01, 2025

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Nissan did a wonderful job especially Dylan. He was excellent job and provided great information. More

by BCT2010
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Recommend Dealer
Yes
Aug 07, 2025

Reliable Nissan responded

We sincerely value your positive feedback about your experience with us. It's wonderful to hear that our team provided excellent service and shared helpful information with you. We're proud to have team members who go above and beyond to ensure our customers receive outstanding care. Your kind words truly mean a lot to our entire team at Reliable Nissan, and we appreciate you taking the time to share your experience.

August 01, 2025

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Employee Rating

He gave me very useful information and was cool hope to eventually be back there More

by CARRILLOJOSEPH37
Recommend Dealer
Yes
Aug 07, 2025

Reliable Nissan responded

We are pleased to hear that you found the information provided to be so valuable and appreciated the friendly service you received. It means a great deal to know that your experience at Reliable Nissan was positive and that our team was able to assist you effectively. We look forward to welcoming you back whenever you're ready and providing you with the same excellent service in the future.

July 29, 2025

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Awesome, friendly, knowledgeable, courteous, outstanding customer service and would highly recommend to family and friends. More

by MALEE_64
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Workmanship
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Recommend Dealer
Yes

July 29, 2025

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It has good sales people, a knowledgeable finance team and honest service technicians and service managers. I have kept up the maintenance schedule on both my previous Rogue and my current Pathfinder. I h More

by wwabq
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Reliable Nissan responded

We are thrilled to hear about your positive experience with our sales team, finance department, and service professionals. Your trust in maintaining both your Rogue and Pathfinder with us means everything to our team. It's wonderful to know that you've had reliable experiences with both vehicles and that our knowledgeable staff has consistently met your expectations. We appreciate your loyalty as a customer and your commitment to keeping up with regular maintenance. Your feedback about our honest service technicians and managers truly validates the hard work our team puts in every day. We can certainly understand your enthusiasm for the Z-car and that classic 240-Z appeal! While we can't speak to future product decisions, we're grateful that you continue to choose Reliable Nissan for your automotive needs. Thank you for being such a valued part of our community.

July 28, 2025

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Trash i brought my truck in and they didn't even fix it. My windshield also now as a chip in the middle so thanks for that. Took it in and it came back worse More

by jessesanchez2180
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Recommend Dealer
No
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