Dylan Iuculano
Dylan Iuculano at Reliable Nissan

Dylan Iuculano

Service

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Dylan Iuculano

June 24, 2025

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Employee Rating

My salesman was Matthew Anzures. He did an excellent job, was patient, and spent time understanding my needs. I highly recommend him and I love the vehicle he helped me choose! Th More

by JAMESBEG2600
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Recommend Dealer
Yes
Jun 25, 2025

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Matthew and our team. It's great to know you're loving your new vehicle. We appreciate your recommendation and look forward to serving you again in the future!

June 24, 2025

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Was great at the time of service . Had no problems with the service or personnel More

by salazarandy94
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Recommend Dealer
Yes
Jun 25, 2025

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our service and team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

June 23, 2025

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Excellent service. Joe kept me updated on the progress. Dylan made it easy to schedule the appointment. More

by BJAURIQUI
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Recommend Dealer
Yes

Other Employees Tagged: Joe Ferraiz

Jun 25, 2025

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Joe and Dylan provided you with excellent service and kept everything running smoothly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

June 21, 2025

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More communication with clients tell them if you are running a day behind. Upset frustrated More

by Bailon_vilma
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Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

Jun 23, 2025

Reliable Nissan responded

We completely understand how important timely communication is, especially when service takes longer than expected. If you’d like to discuss your experience further or have any questions, please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 20, 2025

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Excellent employees, always willing to help with anything whether it’s in sales to get you the lowest price to service to get you the best deals More

by griegomark32
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Recommend Dealer
Yes
Jun 23, 2025

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our team provided you with excellent service in both sales and service. We strive to offer the best experience possible and appreciate your support!

June 19, 2025

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The entire team are professional, efficient and I would do it all over again! Be proud of this team! You’ll likely sell me a car and sell my sister an SUV in the next few years! More

by JAMESBEG2600
Sales Price Transparency
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Recommend Dealer
Yes
Jun 23, 2025

Reliable Nissan responded

Thank you for your fantastic review, James! We're thrilled to hear about your positive experience with our team. Your support means a lot to us, and we look forward to helping you and your sister with your future car purchases!

June 18, 2025

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The dealership in general or just the shop? For dealership I felt like I paid more for the car, and for shop I believe it is OK More

by lowery_b
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Recommend Dealer
Yes
Jun 20, 2025

Reliable Nissan responded

We strive to provide a positive experience in both sales and service, so we appreciate your honest feedback. If you'd like to tell us more about your visit, you're welcome to reach out to our General Manager, Dominic Salazar, at customerrelations@reliablenissan.com.

June 18, 2025

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Very Curtis and professional night reccomend have your service done here and they are offering coupons for services . More

by VIKOTERO59
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Recommend Dealer
Yes
Jun 23, 2025

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation and are glad you found our service offers helpful. Looking forward to serving you again!

June 17, 2025

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I had scheduled an appointment online with a promotion not knowing I would have to screen shot the amount for oil change that I was offered on the app. To prove that I was offered the oil change for that More

by angela130
Service Price Transparency
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Recommend Dealer
No
Jun 18, 2025

Reliable Nissan responded

We understand how important it is for your service visit to feel seamless and straightforward, especially when scheduling online and expecting promotional offers to be honored without extra steps. We’re glad Dylan was able to assist with a discount and is following up, but we also recognize that the rest of your visit didn’t meet your expectations. Concerns like incomplete maintenance checks and missed communication about your filters are not what you should experience when bringing your vehicle in for service. Please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com

June 17, 2025

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Employee Rating

Service was not up to par. Was dismissed and poor quality of service provided when showed up More

by Mirreya
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jun 18, 2025

Reliable Nissan responded

We’re concerned to hear that your recent visit left you feeling dismissed and that the quality of service didn’t meet expectations. That’s not the level of care we aim to provide, and we appreciate you bringing this to our attention. We’d really like the opportunity to better understand what happened and work toward a more positive outcome. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

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