Dylan Celone
Dylan Celone at Schaller Honda

Dylan Celone

Sales Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.7
201 Reviews
4.7

201 Reviews

Write a Review

201 Reviews of Dylan Celone

April 03, 2025

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Employee Rating

Schaller Honda provides excellent customer service with friendly and knowledgeable staff. The buying process was smooth, and they ensured I got the best deal. I highly recommend them for a hassle-free car More

by mohanrajmcad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Apr 03, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 02, 2025

Dealership Rating
Employee Rating

Note that Laurie was first one to show me the new cars. Purchase process was straightforward. More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2025

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It was a quick and easy process. Everyone we came in contact with was friendly and helpful. More

by curleblu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Peschke

Apr 03, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 01, 2025

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Instead of helping the customer get the best deal Honda took advantage of the customer and were paying more for our car now than when we leased it. More

by cmcormier24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Williams

Apr 01, 2025

Schaller Honda responded

I am sorry you had a less than satisfactory experience. The residual amount from your original lease, is the exact amount you paid during the purchase of your vehicle at the end of the lease. We did not charge you more and that is something we cannot do, and would not do. If your payment increased, that is based solely on the interest rate the bank gave you and they determine that based on credit score only.

April 01, 2025

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Sara was very professional and friendly in our dealings with us. She was informed about the attributes of the car we bought and was not “pushy” in terms of getting us to buy extended coverage for the car. More

by 860mig123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Peschke

Apr 01, 2025

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2025

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Communication is poor. With difficulty in getting the proper paperwork in place, and follow up with promised “we owe” repairs More

by bob_white9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sarah Peschke

Apr 02, 2025

Schaller Honda responded

Thank you, Bob, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 28, 2025

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Rich was awesome he took care of me very well & made sure everything was squared away More

by kenneth.caraballo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Small

Mar 28, 2025

Schaller Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Schaller Honda are glad to have you as a customer.

March 25, 2025

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worked with us to make it possible to afford another lease in which our situation would have been unattainable to buy out the last lease and we couldnt have asked for more to make it affordable for us t More

by boblisa13
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rich Small, Frank Williams , Eli Valdes

Mar 26, 2025

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 25, 2025

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Even though the dealer is upgrading their showroom they made sure to treat me like a value customer. They gave me a great price on the new car from the start and the trade in was fair. It was a pleasurable More

by revcoys56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti, Rich Small

Mar 26, 2025

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

March 24, 2025

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I had a very good experience with this dealership. Olivia was very knowledgeable, listened tonwhat I was looking for, and was not pushy. I appreciated hwr patience ans taking the time to show us a num More

by erikrosenberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olivia

Mar 26, 2025

Schaller Honda responded

Hi Erik: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

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