Dylan Austin
Service Advisor
Maguire Chevrolet of Trumansburg
2073 Trumansburg Rd
Trumansburg, NY 14886
Dealership Experience
2 yrs, 4 mos
Industry Experience
3 yrs, 7 mos
46 Reviews
Write a Review46 Reviews of Dylan Austin
December 19, 2024
I like the relaxed atmosphere the people are friendly and knowledgeable and I would most certainly shop here again knowledgeable and I would most certainly shop here again More
Other Employees Tagged: John VonGordon
December 16, 2024
Zak is always reliable when it comes to service. He had a truck waiting and warmed up on a cold day for me to test drive. Second vehicle I have leased in Tburg and the service keeps me coming back. He had a truck waiting and warmed up on a cold day for me to test drive. Second vehicle I have leased in Tburg and the service keeps me coming back. Super respectful of my time and needs. More
Other Employees Tagged: Zak Percey, Jamie Owens
December 14, 2024
Great service as always. Kind and courteous. Service was busy but still took the time to shake my hand. Kind and courteous. Service was busy but still took the time to shake my hand. More
Other Employees Tagged: John VonGordon
December 13, 2024
Both were polite fast and friendly. Super easy. I dropped off my key they had a loaner available as I requested. They called later that day. No issues Super easy. I dropped off my key they had a loaner available as I requested. They called later that day. No issues More
Other Employees Tagged: John VonGordon
December 13, 2024
Zak listened to my needs and make an excellent recommendation. Financing at dealership was available through my credit union. Service walked me through all features. I love my car! recommendation. Financing at dealership was available through my credit union. Service walked me through all features. I love my car! More
Other Employees Tagged: Zak Percey, Jared Smith , Ralph!
December 12, 2024
Good people, professional, pleasant, and efficient. Could not be happier. Would recommend them to anyone. Could not be happier. Would recommend them to anyone. More
Other Employees Tagged: John VonGordon
November 30, 2024
The work performed was good-but customer service was lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did no lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did not follow through, we had to call repeatedly to get any type of answer. They definitely do not communicate, the service writer, supervisor and GM all had a different resolution. More
November 30, 2024
Bought a warranty with truck and Maguire DID NOT honor it. I got a run around and they came up with every excuse not to fix the problem. The best was the truck wasn't under warranty when I still had 5 mo it. I got a run around and they came up with every excuse not to fix the problem. The best was the truck wasn't under warranty when I still had 5 months left on warranty. I'm very disappointed and don't think I will be buying from Maguire anymore and I will discourage everyone from going there. More
Other Employees Tagged: John VonGordon , Zach