Dwayne Jackson

Best car dealership that I have ever dealt with. From beginning to end the process was handled with professionalism and ease. Entire staff is superb! I will definitely recommend to everyone I kno From beginning to end the process was handled with professionalism and ease. Entire staff is superb! I will definitely recommend to everyone I know. In fact, I will be purchasing another vehicle from this dealership in the very near future! More

by crowned46 Verified Customer Verified Customer

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The dealership stated a lowjack system was put on/charged by the dealership as an extra ad-on. They stated they could remove the lowjack, but I still was REQUIRED to pay for it. Lowjack was NOT required by m by the dealership as an extra ad-on. They stated they could remove the lowjack, but I still was REQUIRED to pay for it. Lowjack was NOT required by my bank. I asked several times about my 3.9% APR. I was told that I was approved for it and it was reflected in my initial number breakdown; however, this was not true. The APR had “accidently” been increased to 4.9% by, I’m assuming, the sales manager. Apparently this is some sort of trick to get me to buy the extended warranty on the back end. They then change the APR back to 3.9% and my monthly payments wouldn’t seem to change much. ??? When I got to financing office, I picked a pile of papers up from a chair so we could sit down. and Dwayne, the financial consultant literally growled at me (NOT in a joking way). He told me that he likes his papers in a certain spot. Maybe he was upset because we figured out the change in APR or maybe he was just having a bad day. But at that point I decided I would buy my extended warranty elsewhere. Alisa was very friendly, informative and helpful. Online shopping at this dealership was easy. I liked the fact that there was pictures and video of the actual car on the website, not just stock photos. There was good follow up on the phone calls. They did provide me with the amount I was asking for for my trade-in. That was a plus. More

by my9t3gt Verified Customer Verified Customer

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Bailey Loyd was AMAZING! The whole team was awesome and very understanding Dewayne made it painless, will definitely be back to do business and highly recommend foundatio The whole team was awesome and very understanding Dewayne made it painless, will definitely be back to do business and highly recommend foundations Kia and Bailey! More

by brittneygibson13 Verified Customer Verified Customer

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Excellent service would highly recommend service very professional nice courtesy customer care really help use professional nice courtesy customer care really help use More

by kgraves2 Verified Customer Verified Customer

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Excellent customer service and an overall great sales experience. I would recommend them to anyone looking for a vehicle. experience. I would recommend them to anyone looking for a vehicle. More

by OFCRBOB66 Verified Customer Verified Customer

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Foundation Auto in Wichita Falls is absolutely the best dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my ca dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my car in for scheduled maintenance. They have the best people and they are honest! When it comes to customer service, no matter what, they set the bar and can’t be beat. More

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Tim Brillhart made our experience! From the moment we started our buying process until we signed the paperwork our experience was top notch. He assisted us after the purchase and has From the moment we started our buying process until we signed the paperwork our experience was top notch. He assisted us after the purchase and has stayed in contact with us. Thank you KIA. More

by TWOSISSIES12 Verified Customer Verified Customer

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All the staff at Foundatiom Kia were extremely helpful with the whole car buying process. with the whole car buying process. More

by charlescoufal Verified Customer Verified Customer

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Everything went pretty smoothly and Carly was extremely helpful. We haven't used the service department yet, but expect that it will be a great experience. helpful. We haven't used the service department yet, but expect that it will be a great experience. More

by BOWLN31 Verified Customer Verified Customer

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Experience was exceptional! I received great service, and everyone was very thorough friendly. Absolutely wonderful! I received great service, and everyone was very thorough friendly. Absolutely wonderful! More

by marcicrawley Verified Customer Verified Customer

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