Dwayne Callaway
Dwayne Callaway at Phil Long Ford of Denver
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Dwayne Callaway

Service Advisor

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

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147 Reviews
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147 Reviews

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147 Reviews of Dwayne Callaway

September 26, 2023

Dealership Rating
Employee Rating

Two calls, concerning service recalls on 2021 150, VM's left...no response...am now in twentieth minute of hold after talking to the greeter... More

by brucecdavey
Recommend Dealer
No
Sep 26, 2023

Phil Long Ford of Denver responded

I would be happy to see what I can do to assist. I will be available after 1:00. please reach out 303-933-5530

Sep 26, 2023

brucecdavey responded

Thank you...I got a call from Duane almost exactly after I filed the review, and he took care of everything! Well Done...

February 09, 2023

Dealership Rating
Employee Rating

Phil Long has taken care of my vehicles for the last 11 years. Always feel like they have done a great job and compared to my friends I have way fewer problems with he exact same vehicle. I believe it is More

by Smartbiz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Wilderman, Wayne Stegie , Liz Welker

Feb 09, 2023

Phil Long Ford of Denver responded

We appreciate your wonderful feedback and continued support. See you again soon. Have a Great Day!

September 17, 2022

Dealership Rating
Employee Rating

Avoid this dealer at all costs. Never have I been in a dealer where the sales/service managers treat you like THEY are the most important thing in the room. If you want to be ignore More

by razzle
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Freddy Perez

Sep 17, 2022

Phil Long Ford of Denver responded

Jason, It is apparent we let you down many times during your purchase process, and for that we would like you to know, we are sorry. In this ever changing process of ordering cars, feedback like your is valued and will help us grow as a team. For that I would like to say, thank you. If there is anything more we can do to assist you please reach out, 303-933-5530, Thank you again, Have a Great Day!

August 23, 2022

Dealership Rating
Employee Rating

This dealer performs excellent service after the sale. No appointment necessary. They also provide excellent details about the service performed and what one may need to do at the next interval service. More

by realg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wayne Stegie , Chelsie Ayala

Aug 23, 2022

Phil Long Ford of Denver responded

Thank you for the kind words, so happy our team has been able to deliver such great customer service. Should there be anything else you need please reach out. Have a Great Day!

July 27, 2022

Dealership Rating
Employee Rating

We've been coming to Phil Long for over 20 years and have always received quality care from the service team, Gage and Dwayne are our current service managers and they are awesome! Thank you! Liz & Jason R More

by liz.renteria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gage Rhoden

Jul 28, 2022

Phil Long Ford of Denver responded

Hi Liz, thank you for your continued support. We are honored to have wonderful customers like you to assist. We look forward to our next opportunity to serve you.

June 07, 2022

Dealership Rating
Employee Rating

Fast. ..reliable...great service everytime! They are all very friendly! Would definitely recommend to anyone! More

by jessa18jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Martindale , Chelsie Ayala, Rick Fair, Jacleen Garcia, Ray Gerbich

Jun 07, 2022

Phil Long Ford of Denver responded

You kind words and recommendation mean a lot to us. Thank you for taking the time to leave this feedback. We look forward to the next opportunity to work with you.

May 21, 2022

Dealership Rating
Employee Rating

After purchasing my 2008 Ford Fusion at Phil Long, I have since had all my car's maintenance/repair work done there with complete satisfaction. As a result, for my newly acquired 2019 Ford Escape, I acquire More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gage Rhoden

May 23, 2022

Phil Long Ford of Denver responded

Toni, Thank you for the great review. We are honored to have customers like you to work for. If there is anything we can do to assist please let us know, we are happy to assist.

March 19, 2022

Dealership Rating
Employee Rating

Everyone was interested in my problem and what I wanted to solve this problem Mr Callaway solved with great experience More

by Jdandmgolgart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Martindale

Mar 21, 2022

Phil Long Ford of Denver responded

So happy we were able to assist. Should you need anything in the future please reach out.

January 19, 2022

Dealership Rating
Employee Rating

Phil Long Ford is a pleasure to go to. I have never had an issue with their service, and IF I have to wait for an oil change, their waiting room is very nice and clean with free cold water, popcorn, vendin More

by RJSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Martindale , Chelsie

Jan 20, 2022

Phil Long Ford of Denver responded

We appreciate your feedback and continued support. See you again soon!

January 01, 2022

Dealership Rating
Employee Rating

The people they're great Very Attentive To my needs Real easy to get along with More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rodgers, Brandon Greiner, Jamie Campbell , Bryan Adams, Griff Ellingsburg, Rick Fair, Ray Gerbich

Jan 01, 2022

Phil Long Ford of Denver responded

Hello Jeff, Thank you for the Great review. Please reach out if there is anything more we can do to assist. Take Care!

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