Dwayne Bridget

Ourisman Chrysler Dodge Jeep RAM responded

We sincerely apologize for the inconvenience you experienced and for not meeting your expectations. This is not the level of service we strive to provide. Please feel free to contact our Service Director, Josh Colwell, directly at jcolwell@ourismancars.com so we can address your concerns and work to resolve the issue. Your feedback is valuable to us, and we’re committed to making things right.

Ourisman Chrysler Dodge Jeep RAM responded

That's great to hear! It sounds like you’ve had a positive experience at Ourisman CDJR of Clarksville! Personal recommendations can really make a difference, so your friends and family will appreciate your insight. If you need any tips on what to share with them or how to recommend the dealership, just let me know!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your glowing review! We're delighted to hear about your positive experiences with our advisor team and service staff. It's wonderful to know that our commitment to quality, professionalism, and customer satisfaction has made a lasting impression on you over the past 11 years. Your continued trust and loyalty mean the world to us. If there's anything more we can do to make your visits even better, please let us know. We're here to help!!

Ourisman Chrysler Dodge Jeep RAM responded

It sounds like you're pleased with the job done and the effective communication during the process. It's great to hear that you appreciate the completion of the work by Ourisman of Clarksville. If you have any specific questions or if there's anything else you'd like to discuss, feel free to let me know!

Ourisman Chrysler Dodge Jeep RAM responded

That's fantastic to hear! Having a professional service representative who keeps you informed can make a big difference. It's great that you had such a positive experience with your vehicle repairs here. Returning for future services sounds like a smart choice. If there's anything else you'd like to know or share about your experience, feel free to let me know!

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for your 5-star review, Craig! We appreciate your business at Ourisman CDJR of Clarksville and are thrilled to hear about your excellent experience. Glad our team provided top-notch repairs in a timely manner. We'll be sure to tell them to keep up the great work. If you or your Dodge needs anything, we're here anytime. Have safe travels and take care! We look forward to welcoming you back. :)

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience publicly! We appreciate having you as a customer.