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Dustin Taylor
Refer Me
29 Reviews
Dealership Experience
6 yrs, 5 mos
29 Reviews of Dustin Taylor
November 09, 2023
We were treated professionally during the buying process. And two of the people with whom we worked to close the deal followed up afterward. Quite impressive. And two of the people with whom we worked to close the deal followed up afterward. Quite impressive. More
by Brett
Other Employees Tagged: Terrence Sterbenz , Jordan Duran, Sam Said
January 18, 2022
First: the advisor Lester, was phenomenal. Second: Beyond that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which were never returned until I left one to Lester’s direct line. He called me back within the hour. Third: $100 for an oil change is shameful. Fourth: A part was ordered and I was never advised it was in. Was told two or three days. If it wasn’t for me calling 10 days later, I’d still be wondering. So much for customer service. Fifth: Again Lester was the only bright spot in this encounter. He was thorough, respectful and took the time to go over things in detail. You should keep him around, he will help you clean your act up. People go to a dealer for a specific level of service. The advisor can only do so much. This boils down to poor leadership and management. While Covid is responsible for some of todays issues, dealers need to be aware of this and adjust accordingly. Your dealership has failed the primary responsibility: CUSTOMER SERVICE. More
by dcon3130
Verified CustomerOther Employees Tagged: Lester Cochran, Don Elliott, Ronald Fodrey, Armando Rodrigues, Seth Sonstein, Nathan Thompson, Jamie Weeks
August 09, 2021
Professional, Excellence with a great inventory. Dittos!! Yuri Ganzha was very personable and very accommodating. The finance gentleman that I worked with was a great guy just like Yuri! Dittos!! 👏🏻 Yuri Ganzha was very personable and very accommodating. The finance gentleman that I worked with was a great guy just like Yuri! Dittos!! 👏🏻 More
by Gary Vigil
Other Employees Tagged: Yuri Ganzha , Armando Rodrigues
August 04, 2021
The experience at Bob Baker Subaru Was by far the best experience purchasing a vehicle. Hugh was on top of what I Wanted and made it happen. Hugh definitely did not push anything great guy definitely comi experience purchasing a vehicle. Hugh was on top of what I Wanted and made it happen. Hugh definitely did not push anything great guy definitely coming back to him in the future. More
by Marleynate25
Other Employees Tagged: Hugh Stewart, Nathan Thompson
May 26, 2021
Overall great experience with everyone on the sales and finance team. All employees were very courteous and listened to our needs and requests to make the purchase a pleasant experience. finance team. All employees were very courteous and listened to our needs and requests to make the purchase a pleasant experience. More
by dbustard
Other Employees Tagged: Jason Field, Ronald Fodrey, Seth Sonstein
April 27, 2021
We’re very happy with the service Bob Baker Subaru provided when we purchased a Subaru Forester. All the staff were friendly, helpful and professional, and we would recommend Bob Baker Subaru to our f provided when we purchased a Subaru Forester. All the staff were friendly, helpful and professional, and we would recommend Bob Baker Subaru to our friends. More
by alevcolak
Other Employees Tagged: Matthew Caulfield, Shannon Olivarez, Armando Rodrigues
April 26, 2021
Sales rep was knowledgeable knew exactly want was required to make the sale. The dealership completed the sale on exact term and conditions previously agreed upon. required to make the sale. The dealership completed the sale on exact term and conditions previously agreed upon. More
by oxberry@aol.com
Other Employees Tagged: Luiniery Batista, Matthew Caulfield, Seth Sonstein, Matt
March 26, 2021
From the word GO, this Subaru store delivered a top shelf service experience. Each and every individual went above and beyond to ensure my satisfaction was met. I can't rave enough about the team at this s service experience. Each and every individual went above and beyond to ensure my satisfaction was met. I can't rave enough about the team at this store. It all starts at the top with the GM, Bill, creating a positive, customer first environment. Thank You Bob Baker Subaru More
by mattvan
Other Employees Tagged: Norman Amabile, Tanner Knapp, Bill Kornik, Zach Lenfesty, Julian Perez, JP Phillips, Nathan Thompson, Meagan Seavey
February 04, 2021
It was a fast and easy experience. Everyone was friendly and helpful, and you had the car I wanted at the price I wanted. No haggling was needed! and helpful, and you had the car I wanted at the price I wanted. No haggling was needed! More
by bbrowan
Other Employees Tagged: Armando Rodrigues, Christy Vogel, Elibeth
January 25, 2021
Bob Baker Volkswagen Subaru has excellent staff and were able to work with me on my final budget for a great lease. Vanessa offered great customer service and I appreciated her walking through the leasing p able to work with me on my final budget for a great lease. Vanessa offered great customer service and I appreciated her walking through the leasing process with us. I left Subaru with a happy car and a happy wife. More
by ISPILLEDMYCOFFEE91
Other Employees Tagged: Robert Simon, Vanessa
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