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Dustin Shillingberg

Overview Reviews (17) Inventory (200)

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Dustin Shillingberg

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Dustin Shillingberg

Service Advisor

Kyner's Auto Sales, Inc.

2040 Lincoln Way E
Chambersburg, PA 17202

The Infamous "Brohawk" of the Dealership. You can find me in the Service Department taking care of all my customer's needs, whether it's a simple Oil Change or a more complicated Warranty Engine replacement job I'm here to get it done for you. In my spare time I enjoy Producing Music, hosting a Podcast, Recording Music and various other forms of Art and Entertainment. #FlyEaglesFly and #RingTheBell.

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4.4

17 Reviews

Overview Reviews (17) Inventory (200)

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Customer Service

Parts

Service

Sales

Warranty

I.T. Marketing and Media

Shipping and Receiving

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4.4

17 Reviews

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17 Reviews of Dustin Shillingberg

June 20, 2024

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Employee Rating

I can't say enough about Kyner's AWESOME service team! ! They look out for their customers & not just for the Almighty dollar. Dustin & Jade were efficient & kept me updated with regards to my vehicle ( ! They look out for their customers & not just for the Almighty dollar. Dustin & Jade were efficient & kept me updated with regards to my vehicle (parts & inspection). I'm very thankful & grateful to them. More

by Lec

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Pattillo , Jade ???

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Jun 20, 2024 -

Kyner's Auto Sales, Inc. responded

Thank you for taking the time to share your positive experience with Kyner's service team. We truly appreciate your kind words and are thrilled that Dustin and Jade provided you with efficient and informative service. At Kyner's, we strive to prioritize the needs and satisfaction of our customers above all else, and we are delighted to hear that this was evident in your recent visit. Again, Thank you for your feedback and for choosing Kyner's for your automotive needs. We look forward to serving you again in the future.

May 31, 2024

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Employee Rating

Problems since we bought it 4,00$ didn't have it a year yet OUT OF POCKET yet OUT OF POCKET More

by rlryan93

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Shawn Haupt, Derek Mann, Lance Mitchell , Derek Piper

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Jun 07, 2024 -

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle in question was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured that the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please feel free to let us know.

Jun 07, 2024 -

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please let us know.

May 16, 2024

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My last experience was not bad. Came in for an inspection and oil change. Took approximately 3 hours or so. Vehicle failed inspection but repairs were covered under warranty which w Came in for an inspection and oil change. Took approximately 3 hours or so. Vehicle failed inspection but repairs were covered under warranty which was nice. Was not made aware of this until the repairs were in process. Just wish they would have let me know a little sooner. Would have cut down on some stress of wondering why it was taking so long and what it needed cost wise. More

by shainconner33

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 20, 2024 -

Kyner's Auto Sales, Inc. responded

Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any inconvenience caused by not being informed sooner about the repairs covered under warranty. We will address this issue with our team to ensure better communication in the future. We value your business and hope to have the opportunity to provide you with a more seamless experience next time. If you have any further concerns, please do not hesitate to reach out to us. Thank you for choosing Kyner's for your vehicle service needs.

April 12, 2024

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Employee Rating

Our fuel pump went out on our 18 F150 we purchased there 4 yrs ago. They towed our vehicle to the shop for free and had it back to us within 2 days. Didn't cost us a penny! ON THE BALL! Thank you for the 4 yrs ago. They towed our vehicle to the shop for free and had it back to us within 2 days. Didn't cost us a penny! ON THE BALL! Thank you for the 5 star service! More

by mosunnyshine

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 15, 2024 -

Kyner's Auto Sales, Inc. responded

We are so happy to hear that Kyner's was able to assist you promptly and efficiently with the fuel pump issue on your F150. Providing exceptional customer service is our top priority, and we were happy to be able to resolve the issue at no cost to you. We truly appreciate your feedback and are grateful for your kind words. If you ever need assistance in the future, please do not hesitate to reach out to us. We are always here to help! Thank you once again for choosing Kyner's for your automotive needs.

March 25, 2024

Dealership Rating

Employee Rating

Best service with Dustin Shillingberg Best Saleman Ken Murphy Really great Dealership for Sales and Service. Murphy Really great Dealership for Sales and Service. More

by Sngme2hvn

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Murphy

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Mar 27, 2024 -

Kyner's Auto Sales, Inc. responded

We sincerely thank you for taking the time to share your experience with Dustin and Ken here at Kyner's! On behalf of the entire team, thank you so much for allowing us to earn your business!

February 15, 2024

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Employee Rating

need to let customers at service department about lunch time delays when they are having vehicles serviced when they are waiting for vehicle time delays when they are having vehicles serviced when they are waiting for vehicle More

by j.kershner

Verified Customer

Purchase Time

Recommend Dealer

Yes

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Feb 27, 2024 -

Kyner's Auto Sales, Inc. responded

Thank you for taking the time to leave us a review and for your feedback highlighting where we can do better! Our number one goal is to make sure our customers are happy with their service and we will try hard to address this issue in the future.

October 09, 2023

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Employee Rating

All in all was a good experience during this visit. It took about 45min to have my vehicle inspected but was happy to hear there were no issues. It took about 45min to have my vehicle inspected but was happy to hear there were no issues. More

by TOMEY1302

Verified Customer

Recommend Dealer

Yes

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Oct 13, 2023 -

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience with our service department here at Kyner's! We look forward to serving you again in the future!

October 03, 2023

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Employee Rating

Fast service, quick to get the service done in a timely manner! Thank you! Be back soon manner! Thank you! Be back soon More

by middaughs

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 05, 2023 -

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience with our service department here at Kyner's! Dustin & our service team work hard to keep our customers happy, but we can only do it thanks to great customers like you! We look forward to serving you again in the future!

October 02, 2023

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Employee Rating

I have recommended your business many times over 30 years. Thanx Dustin for taking care of me like family. Excellent job from all services! years. Thanx Dustin for taking care of me like family. Excellent job from all services! More

by SALLYB43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Oct 02, 2023 -

Kyner's Auto Sales, Inc. responded

First & foremost, thank you so much for your continued loyalty to Kyner's over the years! The fact that you would continue to recommend us for over 30 years is such a wonderful compliment! Dustin and the team are dedicated to providing you with the best customer service possible! It's so great to hear that everyone always makes your experience enjoyable!

August 29, 2023

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Employee Rating

Great customer service and I highly recommend Kyners automotive in Chambersburg for your vehicle needs. automotive in Chambersburg for your vehicle needs. More

by JEREMYARNETT

Verified Customer

Purchase Time

Recommend Dealer

Yes

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Sep 08, 2023 -

Kyner's Auto Sales, Inc. responded

We are so happy to hear that you had a great car-buying experience with us! Your recommendation means a lot and we thank you for your kind words!

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