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Dustin Shillingberg
Dustin Shillingberg at Kyner's Auto Sales, Inc.
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Dustin Shillingberg

Service Advisor

Kyner's Auto Sales, Inc.

2040 Lincoln Way E
Chambersburg, PA 17202

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4.4
17 Reviews

The Infamous "Brohawk" of the Dealership. You can find me in the Service Department taking care of all my customer's needs, whether it's a simple Oil Change or a more complicated Warranty Engine replacement job I'm here to get it done for you. In my spare time I enjoy Producing Music, hosting a Podcast, Recording Music and various other forms of Art and Entertainment. #FlyEaglesFly and #RingTheBell.

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Customer Service

Parts

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4.4

17 Reviews

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17 Reviews of Dustin Shillingberg

June 20, 2024

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Employee Rating

I can't say enough about Kyner's AWESOME service team! ! They look out for their customers & not just for the Almighty dollar. Dustin & Jade were efficient & kept me updated with regards to my vehicle ( More

by Lec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Pattillo , Jade ???

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Jun 20, 2024

Kyner's Auto Sales, Inc. responded

Thank you for taking the time to share your positive experience with Kyner's service team. We truly appreciate your kind words and are thrilled that Dustin and Jade provided you with efficient and informative service. At Kyner's, we strive to prioritize the needs and satisfaction of our customers above all else, and we are delighted to hear that this was evident in your recent visit. Again, Thank you for your feedback and for choosing Kyner's for your automotive needs. We look forward to serving you again in the future.

May 31, 2024

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Employee Rating

Problems since we bought it 4,00$ didn't have it a year yet OUT OF POCKET More

by rlryan93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shawn Haupt, Derek Mann, Lance Mitchell , Derek Piper

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Jun 07, 2024

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle in question was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured that the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please feel free to let us know.

Jun 07, 2024

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please let us know.

May 16, 2024

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Employee Rating

My last experience was not bad. Came in for an inspection and oil change. Took approximately 3 hours or so. Vehicle failed inspection but repairs were covered under warranty which w More

by shainconner33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 20, 2024

Kyner's Auto Sales, Inc. responded

Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any inconvenience caused by not being informed sooner about the repairs covered under warranty. We will address this issue with our team to ensure better communication in the future. We value your business and hope to have the opportunity to provide you with a more seamless experience next time. If you have any further concerns, please do not hesitate to reach out to us. Thank you for choosing Kyner's for your vehicle service needs.

April 12, 2024

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Employee Rating

Our fuel pump went out on our 18 F150 we purchased there 4 yrs ago. They towed our vehicle to the shop for free and had it back to us within 2 days. Didn't cost us a penny! ON THE BALL! Thank you for the More

by mosunnyshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 15, 2024

Kyner's Auto Sales, Inc. responded

We are so happy to hear that Kyner's was able to assist you promptly and efficiently with the fuel pump issue on your F150. Providing exceptional customer service is our top priority, and we were happy to be able to resolve the issue at no cost to you. We truly appreciate your feedback and are grateful for your kind words. If you ever need assistance in the future, please do not hesitate to reach out to us. We are always here to help! Thank you once again for choosing Kyner's for your automotive needs.

March 25, 2024

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Employee Rating

Best service with Dustin Shillingberg Best Saleman Ken Murphy Really great Dealership for Sales and Service. More

by Sngme2hvn
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Murphy

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Mar 27, 2024

Kyner's Auto Sales, Inc. responded

We sincerely thank you for taking the time to share your experience with Dustin and Ken here at Kyner's! On behalf of the entire team, thank you so much for allowing us to earn your business!

February 15, 2024

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Employee Rating

need to let customers at service department about lunch time delays when they are having vehicles serviced when they are waiting for vehicle More

by j.kershner
Purchase Time
Recommend Dealer
Yes
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Feb 27, 2024

Kyner's Auto Sales, Inc. responded

Thank you for taking the time to leave us a review and for your feedback highlighting where we can do better! Our number one goal is to make sure our customers are happy with their service and we will try hard to address this issue in the future.

October 09, 2023

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Employee Rating

All in all was a good experience during this visit. It took about 45min to have my vehicle inspected but was happy to hear there were no issues. More

by TOMEY1302
Recommend Dealer
Yes
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Oct 13, 2023

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience with our service department here at Kyner's! We look forward to serving you again in the future!

October 03, 2023

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Employee Rating

Fast service, quick to get the service done in a timely manner! Thank you! Be back soon More

by middaughs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 05, 2023

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience with our service department here at Kyner's! Dustin & our service team work hard to keep our customers happy, but we can only do it thanks to great customers like you! We look forward to serving you again in the future!

October 02, 2023

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Employee Rating

I have recommended your business many times over 30 years. Thanx Dustin for taking care of me like family. Excellent job from all services! More

by SALLYB43
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Oct 02, 2023

Kyner's Auto Sales, Inc. responded

First & foremost, thank you so much for your continued loyalty to Kyner's over the years! The fact that you would continue to recommend us for over 30 years is such a wonderful compliment! Dustin and the team are dedicated to providing you with the best customer service possible! It's so great to hear that everyone always makes your experience enjoyable!

August 29, 2023

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Employee Rating

Great customer service and I highly recommend Kyners automotive in Chambersburg for your vehicle needs. More

by JEREMYARNETT
Purchase Time
Recommend Dealer
Yes
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Sep 08, 2023

Kyner's Auto Sales, Inc. responded

We are so happy to hear that you had a great car-buying experience with us! Your recommendation means a lot and we thank you for your kind words!

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