Dustin Shepherd
Dustin Shepherd at Peoria Subaru
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Dustin Shepherd

Service Director

Peoria Subaru

8590 W Bell Rd
Peoria, AZ 85382

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Dustin Shepherd

February 15, 2025

Dealership Rating
Employee Rating

I like having the same customer service rep every time I visit. Taylor Rowley is great! More

by lan0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Cory Fox, Brandon Lewandowski, Rob Chandra , Taylor Rowley is great!

Feb 21, 2025

Peoria Subaru responded

We appreciate your positive review about your recent experience with us!

February 01, 2025

Dealership Rating
Employee Rating

Very professional during the check in, very fast response and great customer service report with the real time video Thank you for the great service More

by leslie.castanedad
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Peoria Subaru responded

Hello Leslie.castanedad, we appreciate you taking the time to leave us this feedback.

October 31, 2024

Dealership Rating
Employee Rating

I have already completed 2 surveys. I am very satisfied with my Subaru experience with every encounter professional and helpful More

by mesmcgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Peoria Subaru responded

Mesmcgarry, your wonderful feedback and rating mean a lot to us.

October 23, 2024

Dealership Rating
Employee Rating

Able to get a last minute check-up for my lease car within 1 day of my request. Staff was very friendly and professional. Also your service of picking me up at home and taking me back to the dealership More

by ohiomags67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Ohiomags67, thank you for sharing your positive experience!

October 16, 2024

Dealership Rating
Employee Rating

Awesome service department! My service advisor Grant had a video sent to me which was very informative! He also showed me the failed part!he kept me up to date on the progress o More

by SSAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Cory Fox, Brandon Lewandowski, Rob Chandra , Grant service advisor

Oct 26, 2024

Peoria Subaru responded

Ssand1, we are very happy we could provide you with a positive experience!

October 15, 2024

Dealership Rating
Employee Rating

The dealership was very nice, clean and the waiting room was great. Dan was awesome during the whole process. More

by rlopez230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Rlopez230, we really appreciate your feedback!

September 11, 2024

Dealership Rating
Employee Rating

Effortless sales experience, used CostCo buying program, smooth process and great integration with delightful associate More

by streetsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Grant, Faryn Shrum

Sep 22, 2024

Peoria Subaru responded

Streetsinger, we really appreciate your positive review!

August 14, 2024

Dealership Rating
Employee Rating

I showed up after lunch on a Thursday as a walk in oil change. Dan got me in right away and had my vehicle back to me in record time. On top of that, I got a video from the Technician showing my undercarr More

by davidchrabolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Shawn Jordan

Sep 06, 2024

Peoria Subaru responded

Davidchrabolowski, thank you so much for your high rating!

August 04, 2024

Dealership Rating
Employee Rating

Sergio was very helpful in explaining options for new tires including cost, warranty, and pros vs cons of tire brands. The gentlemen in the service department who’s names I can’t locate right now perform More

by mrp1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Peoria Subaru responded

We really appreciate your great feedback, and will pass along your kind words to our staff!

August 04, 2024

Dealership Rating
Employee Rating

Service was great they checked everything. We were about to take a trip and wanted ok. And it was. More

by JONS55BIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Peoria Subaru responded

Jons55bird, we are glad we could help!

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