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Dustin Overberg
Dustin Overberg at Shottenkirk Fort Madison

Dustin Overberg

General Sales Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

4.9
51 Reviews
4.9

51 Reviews

Write a Review

51 Reviews of Dustin Overberg

September 26, 2024

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Employee Rating

I always get good service when iam there. My questions are answered staff are very helpful i get the best service More

by DEBBIE.MILLERTOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson, Brad Richardsen

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Sep 27, 2024

Shottenkirk Fort Madison responded

DEBBIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

August 22, 2024

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The service was great and friendly. Also, the pick up of the vehicle was working fine and all were completed on time. More

by stevegray76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson

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Aug 23, 2024

Shottenkirk Fort Madison responded

steve, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

May 27, 2024

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Employee Rating

They scratched my tail gate when they did the recall on the latch.. several places down to the bare metal More

by MARKY_MARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Harris

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May 28, 2024

Shottenkirk Fort Madison responded

MARKY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

May 14, 2024

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Employee Rating

No hassle! Came in with expectations and they were met! Very impressed with how the purchase went! More

by JKEATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Harris , Isaiah Weng in Finance!

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May 15, 2024

Shottenkirk Fort Madison responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

May 06, 2024

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Employee Rating

Always take care of me and get me just what I'm looking for! I have bought my last 8 vehicles from them! More

by LEROY PAYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Harris, Brittney McConnell

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May 07, 2024

Shottenkirk Fort Madison responded

LEROY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 28, 2024

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It's not a bad place if your looking for a car or truck. The paper work is crazy there More

by PATTONJEREMY84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason, Brian Harris, Mike Wilson

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Apr 29, 2024

Shottenkirk Fort Madison responded

JEREMY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 27, 2024

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Employee Rating

Shottenkirk is a very professional dealer driven by the desire to totally satisfy their customers. More

by MLAMPE
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Ron Allen, Brian Harris, Brittney McConnell, Brad Richardsen

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Apr 29, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

April 06, 2024

Dealership Rating
Employee Rating

They do all our service work and I don’t have any complaints of the service I have received More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Chris Buster, Ron Allen, Cathy Sanders, Tom Washburn, Brittney McConnell, Brad Richardsen

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Apr 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

April 04, 2024

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Employee Rating

Great sales people and will work with you to get you the right price worked out for More

by SFERSCH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittney McConnell, Brad Richardsen

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Apr 05, 2024

Shottenkirk Fort Madison responded

Hi thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

March 24, 2024

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Employee Rating

Always amazing service from the sales team and the service department. We don’t go anywhere else. More

by JASONRADECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason, Kris Pauly, Tom Washburn

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Mar 25, 2024

Shottenkirk Fort Madison responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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