Dustin Hornkohl

Dishonest, Predatory, and Shameless—Stay Away from Aaron’s Ford Aaron’s Ford in Lake Elsinore is a complete scam. They knowingly sold me a lemon—a car with a bad transmission, faulty shocks, and ma Aaron’s Ford Aaron’s Ford in Lake Elsinore is a complete scam. They knowingly sold me a lemon—a car with a bad transmission, faulty shocks, and major safety issues that now require thousands of dollars in repairs just months after purchase. The worst part? They didn’t even bother to service the car before handing it over. It was clear from the start they had zero intention of selling me a reliable vehicle. On top of that, despite my excellent credit score, they stuck me with a ridiculously high-interest rate, showing just how eager they were to rip me off. Since day one, I’ve gotten nothing but lies, excuses, and the classic runaround. They refuse to take any responsibility for knowingly putting me in a dangerous, defective car. This dealership is dishonest, predatory, and completely untrustworthy. If you don’t want to get scammed, stay far away from Aaron’s Ford. They don’t deserve anyone’s business. More

Report | Print

The service writer was knowledgeable and understanding, the wait time was short. Definitely will be going back again again. the wait time was short. Definitely will be going back again again. More

by aaronbloodsd Verified Customer Verified Customer

Report | Print

A dealership with great deals and good people. I would just suggest a more expedited sales experience. But overall very happy with our purchase. I would just suggest a more expedited sales experience. But overall very happy with our purchase. More

by Cleverever Verified Customer Verified Customer

Report | Print

Be very aware about this place. They put things in the contract that we had already declined! There’s still some charges they wouldn’t explain. The sales person was very nice but wh They put things in the contract that we had already declined! There’s still some charges they wouldn’t explain. The sales person was very nice but when we got passed on to the next person he was not forthcoming with the facts at all. I feel we were taken advantage of. The guy in finance didn’t know a thing & kept saying our questions should’ve been answered by the guy before him, but they weren’t. Not happy with this place! More

by DEANDEINES Verified Customer Verified Customer

Report | Print

Ndidi Lewis was a great sales rep. She was professional, courteous and very pleasant. She is a valuable asset to your business. She was professional, courteous and very pleasant. She is a valuable asset to your business. More

by 19PEEPS2017 Verified Customer Verified Customer

Report | Print

4 months after purchase, and we finally received the plates and registration for the vehicle. I can't imagine a more incompetent and misleading dealership. We purchased a truck for commercial use, but f plates and registration for the vehicle. I can't imagine a more incompetent and misleading dealership. We purchased a truck for commercial use, but from the beginning, all the paperwork was done incorrectly, and we were stuck with a truck with regular registration, which is of no use to us and our business. For months, we were led to believe this would be corrected, but no one seemed to know what they were doing. Even during the purchase negotiation, it was a typical used car salesman bait and switch, to the point we didn't trust anyone at the dealership. I can't image that a dealership that claims to have a commercial department has no clue how to process a commercial loan and send for commercial registration from the DMV. We have lost so much business because we were unable to use the car as intended. The stress and anxiety was overwhelming. All we did was chase people for months. Maybe there are no honest dealerships, but I've never experienced this level of negligence and misinformation. A couple individuals finally came through for us. The finance person is completely useless, and that's the most important part of the deal! More

by YASMINEK Verified Customer Verified Customer

Report | Print

Stopped in today to look at some EV options and with Dustin's (and Ariel in finance) help, I was able to get a really good deal on a used Bolt EV Premier with very low mileage. Dustin stepped up even t Dustin's (and Ariel in finance) help, I was able to get a really good deal on a used Bolt EV Premier with very low mileage. Dustin stepped up even though I was not looking for a commercial vehicle. Everyone was very helpful and attentive to our needs. Great music while you wait and plenty of free goodies as well to pass your time. Looking forward to trying out their service department and parts department in the very near future. More

Report | Print

They where a great help. They were able to get the car I requsted. Kept me informed throught the process. They were able to get the car I requsted. Kept me informed throught the process. More

by tmworden27 Verified Customer Verified Customer

Report | Print

They were very welcoming and helpful. I didn’t feel pressured to buy anything I didn’t want. I didn’t feel pressured to buy anything I didn’t want. More

by alyyeates81 Verified Customer Verified Customer

Report | Print

Dustin and the Aaron made it real easy for us. No gadgets or high-pressure sales tactics. As a business owner, my time is money and I appreciate the efficiency. We'll be back for more trucks, No gadgets or high-pressure sales tactics. As a business owner, my time is money and I appreciate the efficiency. We'll be back for more trucks, hopefully! More

by beverett0 Verified Customer Verified Customer

Report | Print