Dustin Hall

Terrible customer service service an hour with no return phone call to explain why I could not use my own financing no call by finance mgr or sales associate stating it’s store policy they don’t accept outs phone call to explain why I could not use my own financing no call by finance mgr or sales associate stating it’s store policy they don’t accept outside financing due some other banks issue More

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I bought a lexus 570 from this dealer. Sales person: Claudia Ramirez. Manager: Dustin Hall. She said that title will be shipped to me directly. Car shipped on 4th may to me. Waited a week Sales person: Claudia Ramirez. Manager: Dustin Hall. She said that title will be shipped to me directly. Car shipped on 4th may to me. Waited a week, no news from title. Then I called th dealer, they said Claudia left the job and they dont know anything about the title. Mixed up everything and sent to state DMV to rebuild the title. A long wait and in 25 of May dealer says that the DMV issued a new title but they lost it.... Now it is 4th of June and I didnt contact that dealer.... The most irresponsible dealer ever! More

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