Dustin Gingerich

When I purchased my car here, I paid for a wheel warranty, my warranty is still current. I went to get the rim replaced. Apparently, warranties are done through Allstate insurance. Allstate will not warranty, my warranty is still current. I went to get the rim replaced. Apparently, warranties are done through Allstate insurance. Allstate will not cover the rim replacement unless I get a rim specialist to say that the rim is in repairable. I was told that, The neatest rim specialist is in Indianapolis. I stated that I conducted my business with Kokomo auto world, not Allstate. Response; there is a lot of fine print haha. Kokomo auto world world not honor the warranty that they sold me………….UPDATE: Kokomo auto world had actually ordered the new rim, had it in stock before my appointment. When Allstate refused to cover the replacement, Kokomo Auto World sent the new rim back. I only have 1 car and am expected to drop my car or rim off so a company in Indianapolis can retrieve the rim, take to Indianapolis, and decide whether or not it is repairable. A 3 Day turn around with out a vehicle. DO NOT EVER; purchase a warranty from these people. More

Report | Print

Above and Beyond Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car t Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car to me in Greenwood, IN !! He answered all my questions and took the time needed to give me all the information I needed. Thanks again... More

Report | Print

Car Purchase Adam and Dustin was very helpful through the whole process of purchasing my newer vehicle. Christy was very useful by keeping me posted of the availab Adam and Dustin was very helpful through the whole process of purchasing my newer vehicle. Christy was very useful by keeping me posted of the availability of the Honda Civic that I eventually purchased. Thanks to all. I would recommend Kokomo Auto World to other's when they are needing a car or truck. I traded my 1993 Ford Ranger in that I originally bought brand new from Kokomo Auto World when they were a Ford Dealer More

Report | Print

It was great Adam was sensational They were awesome they took the time and really worked with me to get the car I wanted. I was very happy with the customer service i received They were awesome they took the time and really worked with me to get the car I wanted. I was very happy with the customer service i received More

Report | Print

Great car purchasing experience! Adam Richardson was extremely helpful and accommodating of my hectic schedule. He got me taken care of from test drive to completion of purchase extre Adam Richardson was extremely helpful and accommodating of my hectic schedule. He got me taken care of from test drive to completion of purchase extremely quickly. Adam made sure all details were taken care of before I ever pulled away. Adam and Dustin made this process as efficient and easy as possible with little to no stress involved. My family will continue making our purchases with Adam and Kokomo Auto World every time. More

Report | Print

Purchase of used CRV We purchased a new CRV a few months ago, and then we had another need for a used vehicle. Our salesman from our new CRV was Adam and we appreciated hi We purchased a new CRV a few months ago, and then we had another need for a used vehicle. Our salesman from our new CRV was Adam and we appreciated his service, so we contacted him in regards to a need for a good used vehicle. We did research online and then collaborated with Adam. We hope our used CRV is long lived. We look forward to years of service for both CRVs! Dustin was open and frank when discussing the finances and extended services. We appreciated his professionalism. More

Report | Print

Leasing a new Honda Civic Hatchback No pressure. Sales and financial people a pleasure to work with. Car inventory was excellent. The dealership was was people friendly and all staff ver No pressure. Sales and financial people a pleasure to work with. Car inventory was excellent. The dealership was was people friendly and all staff very friendly. More

Report | Print

Very smooth process This was my first experience buying a car and everyone was very helpful through the entire process. The website was easy to navigate and finding the b This was my first experience buying a car and everyone was very helpful through the entire process. The website was easy to navigate and finding the best car available, test driving it, and completing the buying process could not have gone better. More

Report | Print

Very good customer service and nice salespeople My salesman Adam Richardson was very polite and helpful. He worked very hard to get me approved and he and his team in used cars made it happen. I wou My salesman Adam Richardson was very polite and helpful. He worked very hard to get me approved and he and his team in used cars made it happen. I would recommend not only the dearlership but also to ask for Adam he will work his magic. More

Report | Print

Great experience It was hassle free. Sales people spent a long time with me. Never rushed me for a decision. Very friendly and very informative. Love my car It was hassle free. Sales people spent a long time with me. Never rushed me for a decision. Very friendly and very informative. Love my car More

Report | Print