Dureen Olson

Very professional and knowledgeable. Their customer service is above reproach, sales personnel are at the top of their game. Dureen has been my sales rep for the past 6 and a half years, Their customer service is above reproach, sales personnel are at the top of their game. Dureen has been my sales rep for the past 6 and a half years, always has always been very professional. I give her five stars plus. She is so helpful when getting her customers the best deal. My hat's off to her. More

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My experience at Coulter Cadillac started off horrible. We were working with Eric on a Cadillac XT6 that we drove over an hour on Saturday to see and found out 5 minutes before arriving that it had sold. We were working with Eric on a Cadillac XT6 that we drove over an hour on Saturday to see and found out 5 minutes before arriving that it had sold. We had discussed numbers and everything the day prior and told him we lived over an hour away. He didn’t even have the courtesy to call and tell us even though he knew we had a long drive and he said he would see us tomorrow. We only found out by calling him and telling him we were almost there. Instead of saying why not come look at other vehicles he just left us high and dry. We decided to stop in at the dealership anyways since we had drove all that way and luckily we had the pleasure of working with Dureen who turned our experience into a great one. She went above and beyond to ensure that we were pleased with the vehicle and made the process go very smooth. If it wasn’t for Dureen I don’t think we would have given our business to Coulter Cadillac after Eric’s horrible unacceptable customer service. People like Eric make buying a vehicle a stressful and unpleasant experience. I’ve never had such a great experience with buying a vehicle as I did while working with Dureen. She took the time to go over the car and how everything worked on it. She was very knowledgeable about everything and was very apologetic about our experience with Eric. If you’re looking to buy a vehicle I’d highly recommend working with Dureen More

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Our recent new car purchase at Coulter Cadillac in Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of t Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of their family. His professionalism, friendly demeanor and positive attitude showed in the entire staff we interacted with. Dureen Olson, our Sales Consultant, was very knowledgeable and took the time to explain the smallest details of our new car. It always takes us a long time to decide, but Dureen was very patient. She showed us various options that fit our wants and needs. We never once felt pressured to make the purchase. Olan in Finance did a great job explaining the paperwork and our different options. We highly recommend Coulter Cadillac! More

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On 9/14, we bought a blue 2024 Cadillac XT4. Doreen Olsen is a knowledgeable and helpful salesperson. We recommend her. Doreen Olsen is a knowledgeable and helpful salesperson. We recommend her. More

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Dureen Olson is an Exceptional Professional who Represents Coulter with Class and Comfort. We are back after 44 years and we look forward to our next Purchase👏👏 Represents Coulter with Class and Comfort. We are back after 44 years and we look forward to our next Purchase👏👏 More

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Dureen is an outstanding salesperson. She made our car purchase easy and enjoyable. Very informative and professional. We were extremely impressed with her knowledge and wisdom. I recomme She made our car purchase easy and enjoyable. Very informative and professional. We were extremely impressed with her knowledge and wisdom. I recommended her to my kids and they were so happy with their car purchase experience as well. Dureen is an amazing representative for Coulter. More

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I highly recommend the dealership, especially Durreen in sales. She is knowledgeable, professional, and a pleasure to work with. sales. She is knowledgeable, professional, and a pleasure to work with. More

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Dureen and Onan were so helpful and honest throughout the whole buying process. A very nice dealership with a welcoming vibe. Overall very satisfied with my experience and new car. whole buying process. A very nice dealership with a welcoming vibe. Overall very satisfied with my experience and new car. More

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I contacted other Cadillac dealers in Tucson/Phoenix area in March/April 2023 and none of them wanted to take my preorder for a 2024 Cadillac Lyriq. My son found Dureen, and she called me and took my order. in March/April 2023 and none of them wanted to take my preorder for a 2024 Cadillac Lyriq. My son found Dureen, and she called me and took my order. She was very helpful and kind! I’m so happy with my new car! More

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My Experience with Coulter was great. Dureen Olsen was great to work with as a dealer. Dureen Olsen was great to work with as a dealer. More

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