Duncan McPhail
Duncan McPhail at Crest Volvo Cars

Duncan McPhail | Page 5

General Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
124 Reviews

Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.

Dealership Experience

28 yrs

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

5.0

124 Reviews

Write a Review

124 Reviews of Duncan McPhail

February 13, 2022

Dealership Rating
Employee Rating

Best experience yet when purchasing a new vehicle even in these interesting times of 2022! More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Max Caplin, Lyn Ford , Jeremy Hernandez

Feb 14, 2022

Crest Volvo Cars responded

Thank you for your positive review!

December 31, 2021

Dealership Rating
Employee Rating

Do not let the lack of inventory you see on the lot stop you from visiting Crest Volvo! Barry and Duncan will make it easy to find your next perfect drive! Madolyn made my new cars Google work perfectly a More

by Maystate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Madolyn McPhail , David Whyte

Jan 03, 2022

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

November 09, 2021

Dealership Rating
Employee Rating

Very easy process. Eli and Jeremy took great care of me! Highly recommend for your next car buying experience. More

by Jcrosby2416
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Crosby, Jeremy Hernandez, Sam Hilou, Eli Rivera

Nov 12, 2021

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 28, 2021

Dealership Rating
Employee Rating

We love our new Volvo XC60 B8 Recharge! The sales team @ Crest Volvo were committed to our satisfaction / overall experience & made all the difference. Thank you Jackson, Jorge & Duncan! More

by kristine cordell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Jackson Owens

Sep 29, 2021

Crest Volvo Cars responded

Thank you for your positive review!

September 15, 2021

Dealership Rating
Employee Rating

Very knowledgeable , professional , informative and excellent service Will recommend my friends to this showroom Dealer ship offers are very good More

by Spesarig
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani , Jimmy Crosby, Jeremy Hernandez, Breysacher braeden (very helpful, knowlegble , had a second opinion until he stepped in ?

Sep 16, 2021

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 03, 2021

Dealership Rating
Employee Rating

Crest Volvo always goes above and beyond expectations!!! Thank you for being customer focused and creating an amazing guest experience. We will always purchase our cars from Crest. 🤗 More

by Candice Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman , Keith in service

Sep 07, 2021

Crest Volvo Cars responded

Thank you for your positive review!

September 01, 2021

Dealership Rating
Employee Rating

Locke, Jorge, and Sam made this the best car buying experience I have ever had. Locke took the time to understand my situation and my needs. He and Sam were able to take my trade in with higher value More

by Dscottedwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Locke Reynolds , Sam Hilou, Justin Wilcher

Sep 02, 2021

Crest Volvo Cars responded

Thank you for your positive review!

August 19, 2021

Dealership Rating
Employee Rating

Been a customer for years—-none better!These people are Been a customer for years—-none better! These people are pros! They know their vehicles and what makes them work. I am on Volvo #12 Yess I am old! More

by Volvo#11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jeremi Chapman , Lyn Ford

Aug 20, 2021

Crest Volvo Cars responded

Thank you for your positive review!

May 28, 2021

Dealership Rating
Employee Rating

Excellent experience, salesperson was knowledgeable & friendly but not overly aggressive. He gave my husband and I space and privacy to talk which was a refreshing change of pace from the average dealer More

by jami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani, Rachael Mergott , Sam Hilou

Jun 01, 2021

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 26, 2021

Dealership Rating
Employee Rating

This is our First Volvo and we have been very pleased with the car and the service at Crest. David in service has been excellent. Our experience with the service department has been second to none! More

by Scott382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Buckley

May 27, 2021

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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