Duncan McPhail
Duncan McPhail at Crest Volvo Cars

Duncan McPhail | Page 10

General Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
124 Reviews

Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.

Dealership Experience

28 yrs

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

5.0

124 Reviews

Write a Review

124 Reviews of Duncan McPhail

March 19, 2019

Dealership Rating
Employee Rating

From the moment I called Crest...Simple, Easy, honest! Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever st More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jorge Ramirez , Justin

February 22, 2019

Dealership Rating
Employee Rating

Good buying experience with acceptable pricing Barry was very responsive to my online info request as well as my next day visit. The dealership GM was personally involved in the deal and the financ More

by Gord
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jorge Ramirez

February 21, 2019

Dealership Rating
Employee Rating

Crest is the best I found this great car online and was driving it four days later. Billy Delgado is the best!!! He even helps you with questions after the sale. Al More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Billy Delgado

January 29, 2019

Dealership Rating
Employee Rating

XC90 lease Everyone at Crest was very easy to work with and it was easy to get through the paperwork. Billy and Jeremy did a great job. More

by Ajacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado, Jeremy Hernandez

Feb 15, 2019

Crest Volvo Cars responded

At Crest Volvo Cars, our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 28, 2019

Dealership Rating
Employee Rating

Fair and Straightforward Barry treated me with respect and negotiated a fair deal without any drama or game playing. Experience with Finance and Management was equally impres More

by Jagman2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac , Jeremy Hernandez

Feb 15, 2019

Crest Volvo Cars responded

We appreciate you taking the time to leave us a positive review!

January 02, 2019

Dealership Rating
Employee Rating

Wonderful Experience Barry was extremely professional as well as treating us like family. He was able to work an offer on a new car for us that met and exceeded our expect More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jorge Ramirez

Feb 15, 2019

Crest Volvo Cars responded

Thank you for your positive feedback!

November 06, 2018

Dealership Rating
Employee Rating

New lease car We had a very good experience with Crest Volvo. Duncan McPhail has listened to our past issues and corrected all our concerns. We just lease our 4t More

by Rummy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Whitney Chase (Fritzke)

Nov 07, 2018

Crest Volvo Cars responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

October 22, 2018

Dealership Rating
Employee Rating

Honest Bought new Volvo and recently a used Mercedes from Crest Volvo. For the used car, they made a deal predictable from Kelly blue book and added new tir More

by Ralph123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Billy Delgado, Mark Ferguson

Oct 23, 2018

Crest Volvo Cars responded

Ralph, thank you for the review! We are so glad to hear that you are loving your new Volvo and Mercedes from our dealership!

October 15, 2018

Dealership Rating
Employee Rating

Excellency!! At its finest I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked a More

by Ms KaeKae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Davius Blackshire, Jeremy Hernandez

Oct 16, 2018

Crest Volvo Cars responded

Hello there! Even though you were not planning on purchasing a vehicle, we are so glad to hear that you found one that you love. Thank you for choosing Crest Volvo as your dealership! 

October 12, 2018

Dealership Rating
Employee Rating

Crooks These people engage in deceptive trade practices. Currently being towed to Autobahn Volvo by Volvo Corporate for warranty work they were trying to mak More

by jwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremi Chapman , Jordan Farmer

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