Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Duncan Howard

August 28, 2025

Dealership Rating
Employee Rating

Nice and prompt. He has waited on me before and I would recommend him to my friends and family. More

by cehiegel
Recommend Dealer
Yes
Aug 28, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 27, 2025

Dealership Rating
Employee Rating

Service went fine. Very professional and helpful. I’ve never had a problem with their service More

by martha.harkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 26, 2025

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Employee Rating

Great customer service. Love the on going communication about your vehicle and services. Wait time was reasonable and waiting area is comfortable with lots of snack and drin More

by cheryl.compagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 25, 2025

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Only complaint was that i was not notified that wheels had not responded i had to reach out and i needed to get a rental car for the night More

by MLEMIEUXRN
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Service Time
Recommend Dealer
Yes
Aug 25, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 24, 2025

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They were very courteous,friendly and helpful making the whole thing good for me and my wife. More

by TOYADOG
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2025

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 16, 2025

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Customer service is always immediate with knowledgeable friendly people. Very clean and comfortable facilities. Timely service. More

by RAEASTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony in service department

Aug 16, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 16, 2025

Dealership Rating
Employee Rating

My experience with my service was fine. My experience with my trade in was less than satisfactory. More

by jkstark22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 15, 2025

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Excellent customer service. I was updated at each step of the process. Snack bar was an added plus that made the wait more enjoyable. The car wash after service was a pleasant s More

by ozark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 14, 2025

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Employee Rating

Duncan, our service advisor was terrific. The waiting area is very comfortable and we were in and out for out 24,000 service in about an hour. More

by gtkamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Subaru of Little Rock responded

Thank you so much for you input. We love hearing from our wonderful Subaru customers. We hope to see you again at your next service! Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

August 11, 2025

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Employee Rating

From start to finish, everything went smoothly . Extremely pleased with Duncan! I would recommend Duncan and Little Rock Subaru to anybody More

by ROADNURSE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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