Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

Contact Me
4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Duke Iwata

October 28, 2025

Dealership Rating
Employee Rating

We recently had one of our Subaru Outbacks serviced at Dean Subaru and the service was excellent as always. Duke was our service adviser and provided a thorough explanation of the required work and saw t More

by wwbower1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Dean Team Subaru Volkswagen responded

Thanks for sharing your thoughts about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

October 19, 2025

Dealership Rating
Employee Rating

While I was nervous about buying a new car, I had a lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant expe More

by hannahgrishchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Dean Team Subaru Volkswagen responded

Thank you for choosing Dean Team Subaru Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2025

Dealership Rating
Employee Rating

This is the third Subaru we've purchased from Dean Subaru. We keep coming back not only because the cars are great, but the customer service has been outstanding as well. This was especially true for More

by olsk8r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Dean Team Subaru Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dean Team Subaru Volkswagen!

July 19, 2025

Dealership Rating
Employee Rating

Dean Team's service drpartment has always been super helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to More

by sunset62036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Jul 20, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 23, 2025

Dealership Rating
Employee Rating

This is my first time to purchase a vehicle from this dealership. I have used their service department in the past for a previous Subaru and worked with Duke. I 've had a good experience with them for More

by btremayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luci Whanger , Jason Moore

May 27, 2025

Dealership Rating
Employee Rating

Simply the best, “perfect”, #1. Estimated that parts would take 3-4 weeks to come in, but I only had to wait 10 days. More

by d.messmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dean was my salesman and I would gladly work with him again. Bommarito Mazda had a 1st class jerk for sales manager, thus I’ll never fit foot in there store again.

May 11, 2025

Dealership Rating
Employee Rating

Luci Whanger was great to work with. She found a Crosstrek for me that met my needs. She took the time to show me how to set it up with all of the touch screen options. I would recomm More

by btremayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luci Whanger, Mary Greathouse , Jason Moore

May 03, 2025

Dealership Rating
Employee Rating

Paige is fantastic and found us what we were looking for! Really great purchasing experience all around. More

by stallings034
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson, Ike Dean , Paige Greiwe

April 18, 2025

Dealership Rating
Employee Rating

We have leased a Subaru every 3 years now for 9 years. We have nothing but positive reviews for the personnel of sales, service and finance. Sales and service departments are by far the best we’ve ever de More

by Judy Garner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

The whole atmosphere in this dealership was warm and peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least More

by thomasrdenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson, Chase Duke, Ike Dean , Walter Tamayo

Mar 31, 2025

thomasrdenny responded

Thank you for your excellent and personable service !

1
...

Dealership Inventory (378 Vehicles)

new 2025 Volkswagen Taos car, priced at $29,616
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2018 Mercedes-Benz GLC 300 car, priced at $21,855
2018 Mercedes-Benz GLC 300
used
Selenite Grey Metallic exterior
Automatic
All-wheel Drive
used 2020 Subaru Outback car, priced at $21,955
2020 Subaru Outback
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Subaru Crosstrek car, priced at $30,877
2025 Subaru Crosstrek
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $55,480
2025 Volkswagen ID. Buzz
new
CANDY_WHITE exterior
Automatic
Rear-wheel Drive
new 2025 Subaru Ascent car, priced at $50,541
2025 Subaru Ascent
new
AUTUMN GREEN exterior
Automatic
All-wheel Drive