

Duke Huffman
Service Manager
Gordie Boucher Nissan of Greenfield
4141 S. 108th Street
Greenfield, WI 53228
Dealership Experience
9 yrs, 3 mos
598 Reviews
Write a Review598 Reviews of Duke Huffman
June 24, 2025
Always professional, friendly, skilled, and excellent at explaining what they are doing or recommending and giving me discounts on my service work. Would not trust anyone else explaining what they are doing or recommending and giving me discounts on my service work. Would not trust anyone else More
Other Employees Tagged: Kory Lambert
June 21, 2025
Korey was great and very helpful and made sure that all my needs were meet and took care of. my needs were meet and took care of. More
Other Employees Tagged: Michael Hanson, Leo Campechano, Nikolay Petkov, Kory Lambert, Erika Pinzer , Scott Foote
June 21, 2025
Friendly and quick, a very nice dealership with people that care about customer service. 5 stars that care about customer service. 5 stars More
Other Employees Tagged: Chris Hanson, Amanda Madala, Aaryn Remmel, Kory Lambert
June 21, 2025
Aman treated me like I was some one special not just a person wanting service. She notified me when my vehicle was done. Janet also made sure work was done right and that I had a loaner car. person wanting service. She notified me when my vehicle was done. Janet also made sure work was done right and that I had a loaner car. More
Other Employees Tagged: Amanda Madala
June 20, 2025
Great and friendly service. Got started on my car right away and had speedy/thorough service . So far car is still running great. Got started on my car right away and had speedy/thorough service . So far car is still running great. More
Other Employees Tagged: Chris Hanson, Amanda Madala, Aaryn Remmel, Kory Lambert
June 17, 2025
Exceptional service. I was greeted upon arrival and was taken care of. I highly recommend them. I was greeted upon arrival and was taken care of. I highly recommend them. More
Other Employees Tagged: Michael Hanson, Chris Hanson, Leo Campechano, Amanda Madala, Aaryn Remmel, Kory Lambert, Erika Pinzer, Prentiss Farsee, Nick Nelson
June 16, 2025
Great customer service and always makes their customers happy and satisfied.. I will always recommend others to this dealership. happy and satisfied.. I will always recommend others to this dealership. More
Other Employees Tagged: Michael Hanson, Leo Campechano, Nikolay Petkov, Erika Pinzer
June 12, 2025
Great professional service. The service advisors always are courteous and keep me informed of my vehicle status. They make good maintenance recommendations but don’t try to sell The service advisors always are courteous and keep me informed of my vehicle status. They make good maintenance recommendations but don’t try to sell me items I don’t need. More
Other Employees Tagged: Michael Hanson, Chris Hanson, Leo Campechano, Aaryn Remmel, Kory Lambert, Nick Nelson
June 09, 2025
This dealership let me ALL THE WAY DOWN! They had my truck about 3 times for the same 3 issues that they “made me feel” as if I was making them up because they saw 1 issue but “couldn’t dupl They had my truck about 3 times for the same 3 issues that they “made me feel” as if I was making them up because they saw 1 issue but “couldn’t duplicate the issues”. So the answers were to print out MULTIPLE pages of “reasons the things COULD be happening. TOTAL WASTE OF MY TIME! Took it to Russ Darrow Nissan who was able to “tell” me what they thought the issues were within 10 minutes of being in the shop THEN duplicate and REPAIR 2 out of 3 of the issues. The final issue was duplicated but now I’m expected to pay over $500 for an issue that came with the truck. And this is AFTER putting down a $2600 department to Enterprise Waukesha upon purchase in March 2025! Yes approx 3 months ago! There’s a recall on a fuel part that “I’m still waiting for them to receive in the shop” to replace it (about 2 weeks now). But oh, I mentioned it to Russ Darrow and it was replaced immediately. I even took the the GM Duke on a text ride, of course nothing happened then but “if the sway/jump in the back end continues at highway speeds, maybe start w/an alignment”. Bottomline, something is weak and instead of anyone assisting to replace it (I didn’t weaken anything), I’m playing a waiting game of when it’s going to give out and HOPEFULLY I don’t die in the process! I won’t get into all the issues of “them not having a loaner so I have to just wait on my repairs” but upon leaving after my last visit, another customer pulled off in a truck (same make and model as mine that had been sitting at the door for WEEKS) but I had to drive a SMALLER car as a loaner when I got one! Russ Darrow had a loaner (again same made and model as mine) the same day I walked in without an appointment. This it’s important because I explained I’ve been driving trucks for years due to bad back, knees and a recent hip replacement.. Bottomline, I received HORRIBLE treatment, I will NEVER waste my time with them EVER AGAIN and they really should work on either training the service techs to CORRECTLY diagnose and repair vehicles or consider another line of business! Thanks for nothing! More
Other Employees Tagged: Chris Hanson, Amanda Madala, Aaryn Remmel, Kory Lambert
June 04, 2025
This is my 3rd vehicle I bought from Boucher Nissan in Greenfield. The sales and service of my vehicles has been top notch since the beginning! Greenfield. The sales and service of my vehicles has been top notch since the beginning! More
Other Employees Tagged: Michael Hanson, Leo Campechano, Aaryn Remmel, Kory Lambert, Sean Kream, Nick Nelson