Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
181 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

11 yrs, 11 mos

Industry Experience

44 yrs, 6 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.6

181 Reviews

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181 Reviews of Duane Hill

December 19, 2024

Dealership Rating
Employee Rating

Amazing dealership when you don’t need service. However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both th More

by NaNa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Martin Chevrolet responded

We're really sorry for the inconvenience caused, and we want to make it right for you! Our service manager will be getting in touch with you soon to help sort things out. - Martin Chevrolet

December 18, 2024

Dealership Rating
Employee Rating

Very quick to find and fix the problem. It was an oil leak after getting oil change and they were quick to take care of problem. More

by woodyl670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any more questions, feel free to give us a call. We're always here to help! - Martin Chevrolet

November 10, 2024

Dealership Rating
Employee Rating

The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. More

by Morgans5828
Recommend Dealer
Yes
Nov 20, 2024

Martin Chevrolet responded

Thanks a bunch for your kind words about Martin Chevrolet! Feel free to get in touch if there's ever anything else we can help with! - Martin Chevrolet

November 07, 2024

Dealership Rating
Employee Rating

Very professional service k completed in a timely manner at a fair price! Will definitely service with them again! Thx More

by medmiston85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Nov 08, 2024

Martin Chevrolet responded

Thank you! We are so grateful for your feedback and we really appreciate your business too! Take care! - Martin Chevrolet

November 06, 2024

Dealership Rating
Employee Rating

Outstanding sales and service departments as well as the family friendly support staff. They have always been helpful and accommodating More

by hdbyyker97
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Martin Chevrolet responded

Thank you! We are thrilled to read such a nice review! Take care and see you again next time! - Martin Chevrolet

November 04, 2024

Dealership Rating
Employee Rating

Ralph is very good , he listens and he is experienced great guy! Helped diagnose the issue correctly and got it done I. One day Thanks Ralph! More

by Jb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Blake Hill

Nov 08, 2024

Martin Chevrolet responded

Its so nice to read a great review from you! We really appreciate you taking the time to let us know how your recent visit went and hope to see you again next time! - Martin Chevrolet

October 29, 2024

Dealership Rating
Employee Rating

The dealership was extremely clean - service advisors were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. More

by bzyz212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Samantha Cordt, Patrick Frazier

Nov 05, 2024

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

October 25, 2024

Dealership Rating
Employee Rating

Martin Chevy always provides me with great service and reasonable prices. The waiting room is very nice, if you are going to stay. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Blake Hill , Patrick Frazier

Nov 05, 2024

Martin Chevrolet responded

Matt, Thank you for the review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 22, 2024

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Employee Rating

This was my first time at the dealership and I had a great experience. Good and profesional service. More

by PARRA.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Blake Hill

Oct 28, 2024

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet. We are pleased we could make your first experience with us a great one and look forward to helping you again next time! -Martin Chevrolet

October 18, 2024

Dealership Rating
Employee Rating

I have been a costermer of Martin Chevrolet for the past 12 years. They go out of their way to make sure everything I need is done to perfection. I wouldn't take my cars to anyone else. More

by michael_rosendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Martin Chevrolet responded

Michael, Your kind review truly warms our hearts! We're always thrilled to see your smiling face whenever you visit. Thank you so much! - Martin Chevrolet

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