Having worked in the automotive industry in various roles since 1987, my current position as a Sales and Leasing Consultant allows me the opportunity to serve the general public by bringing that expertise to the forefront to offer a hassle free and pressure free experience with the selection of a vehicle, guidance through the financial process and continued customer service thereafter. The reviews showing on my webpage are just a small reflection of the thousands of positive customer experiences over the years that I've been associated with. If you are in the market for a new or pre-owned vehicle, please feel free to reach out to me at 734 530 2179 or email me at dhess@genthe.com. I look forward to making your car buying experience a pleasant one.
Read moreDealership Experience
13 yrs
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
102 Reviews
Write a Review102 Reviews of Duane Hess
November 06, 2025
This is my third leased car with Duane, and every experience has been absolutely wonderful. I received my new lease yesterday, and once again, Duane made the entire process smooth, easy, and stress-f experience has been absolutely wonderful. I received my new lease yesterday, and once again, Duane made the entire process smooth, easy, and stress-free. He is always professional, friendly, and goes above and beyond to make sure everything is handled correctly. Duane takes the time to answer every question, explain the details, and makes sure that you feel confident and comfortable with your decision. He truly cares about his customers and takes pride in what he does. It is rare to find someone who is both knowledgeable and genuinely caring, but Duane truly is. I am so grateful for his help and would highly recommend him to anyone looking to lease or purchase a car. Thank you, Duane, for making leasing a car such a positive and enjoyable experience every single time! More
Other Employees Tagged: Jessica Presnell
November 03, 2025
Duane was patient, knowledgeable, reasonable and pleasant. Mt wife and I tried some years before to buy a new vehicle from Dick Genthe Chevy but were disappointed that the salesman was in no mood t pleasant. Mt wife and I tried some years before to buy a new vehicle from Dick Genthe Chevy but were disappointed that the salesman was in no mood to spend time and find what we wanted, or what we could spend. Duane was the exact opposite! He was also willing to coach me through the "tech" in my new car, and that was not an easy task, I assure you. If you ever want to meet a true Luddite, come find me! HA! More
October 31, 2025
This is my third vehicle with Duanne the process is always smooth and easy. Never any pressure he knows what I like and what I don’t. He’s my go to guy and whenever anyones looking to get into a new ve always smooth and easy. Never any pressure he knows what I like and what I don’t. He’s my go to guy and whenever anyones looking to get into a new vehicle I always tell them to go see Duane at Dick Genthe. More
October 30, 2025
Duane at Dick Genthe was a pleasure to work with. He clearly explained the features of the vehicle and patiently answered all my questions. He is knowledgeable and friendly and uses a no pressure/sup He clearly explained the features of the vehicle and patiently answered all my questions. He is knowledgeable and friendly and uses a no pressure/supportive approach. More
October 22, 2025
Duane was great to deal with he was very informative and knowledgeable about the vehicle I was purchasing. he was always giving me updates on my order and keeping me informed. When the truck arrived he done knowledgeable about the vehicle I was purchasing. he was always giving me updates on my order and keeping me informed. When the truck arrived he done a great job at going over warranties and perks once the paperwork was done He done a great job at going over all the things the truck done and features he it had and made sure I was happy before leaving. Big thanks to Duane I appreciate everything he done for me on my purchase. More
Other Employees Tagged: Karen Denton, Jessica Presnell
August 17, 2025
My family and I have been working with Duane for many years. He has always went above and beyond to meet our needs and make sure we've always been taken care of. He came through as usual this time. Tha years. He has always went above and beyond to meet our needs and make sure we've always been taken care of. He came through as usual this time. Thank you for shining some light on an extremely tough time in my life. Our family would never go anywhere else. More
July 17, 2025
I had a fantastic experience working with Duane Hess from start to finish. He was personable, friendly, and made the whole car-buying process smooth and stress-free. Duane was very accommodating to my schedu start to finish. He was personable, friendly, and made the whole car-buying process smooth and stress-free. Duane was very accommodating to my schedule and needs, and I really appreciated how reasonable the pricing was—no pressure or gimmicks, just honest and helpful service. If you’re looking for someone who genuinely cares and makes you feel comfortable throughout the process, I highly recommend working with Duane! More
Other Employees Tagged: Jony Ahmed, Jessica Presnell
June 05, 2025
Always very satisfied with my experience at Genthe. Duane Hess did an amazing job getting me the truck I wanted at the right price. Duane Hess did an amazing job getting me the truck I wanted at the right price. More
Other Employees Tagged: Jim Matyas, Jessica Presnell

