Drew Vance
Drew Vance at Bob Rohrman Toyota

Drew Vance | Page 4

Sales Manager

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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81 Reviews

I came to Rohrman Toyota from Akron, Ohio with my wife Debbie and our English Bulldog Bella. We have since rescued a Yorkie her name is Pickles. I have enjoyed Great Success with Toyota and My Wife and I are grateful for that and for the incredible opportunity to lead the sales staff and grow this magnificent dealership.

Dealership Experience

7 yrs, 11 mos

Industry Experience

19 yrs

Languages Spoken

English English

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rated

81 Reviews

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81 Reviews of Drew Vance

December 09, 2022

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Employee Rating

Very helpful in finding me a great car in the world of crazy car buying times. More

by Jeanette Wing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin

Dec 12, 2022

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jeanette, please do not hesitate to let us know. We are always happy to help!

November 06, 2022

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Employee Rating

Larry Rainford has a no pressure, very personable sales approach. He answered all my questions and provided all documentation he had on the vehicle. Felt like I had known him for a long time. Extremely hap More

by mwells9801
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford

Nov 07, 2022

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 05, 2022

Dealership Rating
Employee Rating

I called Larry and told him what vehicle I was looking for and he found it the same week. Couldn’t be happier. More

by bclark720
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford

Nov 07, 2022

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

October 22, 2022

Dealership Rating
Employee Rating

I live out of state in Ohio. This is the fifth time that I have leased a Toyota RAV4 working with Drew Vance, he does a great job and makes the process seamless, very professiona More

by JSNODGRASSSPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rayme Ehle

Oct 23, 2022

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Drew here at Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

September 30, 2022

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Employee Rating

This is the first time in 18 years of doing business that we have been unhappy with Rohrman Toyota. The determining factor this time was the “Lo Jack” put on our vehicle without allowing us time to conside More

by 2hunters1945
Recommend Dealer
No
Oct 06, 2022

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd like to get some more details so we can address these issues with our team. If you'd be willing to discuss this matter further, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 10, 2022

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Employee Rating

This is the 4th vehicle we have bought at Bob Rohrman, and Larry is why we keep coming back!! He is knowledgeable and friendly and just easy to work with. More

by poerogers_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford , Monte Gates-

Sep 11, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota over the years. I'm glad to hear that Larry was able to assist you and that you had a positive experience. We hope you will continue to enjoy your new vehicle!

August 25, 2022

Dealership Rating

Terrible service had to go back because they gave us too little for the trade but they’ve been made it right however I will not go back again. More

by Klgm2552
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chuck Austin

Aug 28, 2022

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 19, 2022

Dealership Rating

Very good and timely service from Chuck Austen. He gave us helpful information and we felt he was trustworthy. More

by WAYNEWOLFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin

Aug 21, 2022

Bob Rohrman Toyota responded

Thank you for sharing your experience with us, Wayne! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 26, 2022

Dealership Rating
Employee Rating

Dealership was courteous and business was clean. Salesman Larry Rainford kept me informed each week about car being built and delivery date. More

by greeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford, Daniel Comus

Jul 27, 2022

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that Larry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

July 09, 2022

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Employee Rating

Larry was great and helped me feel comfortable with the whole process. Also a thank you to Drew for making the deal with me. More

by Makayla Wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford, Stone Dalton , Robert (Hanjin) Kim

Jul 11, 2022

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

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