Drew Shirley

My college age son bought a new Rogue. 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last F 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last Friday new tires, check engine light is on. They tell me we gotta pay $175 diagnostic fee to even check to see if the warranty to fix what’s wrong. I am gonna have to get his car there & him back & forth to work 2 days & leave the car. So they can even determine if it’s gonna be covered under warranty. Then I ask to see Tad. He put me off on Matt in service who was hateful as could be. Just recently I had my battery sluggish. I stopped but was told it was too close to closing to check my battery cables etc. I’m 65 year old female who really wanted to riisk getting stranded somewhere.! Good thing I was at home because very next day I had a dead battery at home. My neighbor boosted my battery. I did not return there for a battery. Nor did my son. His battery went dead week ago Friday. This past Friday required new tires, and now check engine light on. Is this the type vehicle Nissan is putting out. And service what happened to make it right & care for your customer? I’ve bought 6 cars from newton gallatin over the years. I’ve spent lots of money there & it’s terrible service. Your service manager is hateful to women. I’ve been talked down too & it was very disappointing since I’ve been a loyal customer. My son purchased his car 2121, I bought a car last March. I won’t spend another dime there for a vehicle I’ll go next door. Why purchase externed warranty when your car starts falling apart at 36,000 miles. I’ve requested Mike to call me? Nothing! I’m disgusted. I will tell everyone my experience! I’m not the only resident in sumner county disappointed in newton nissan. I hope you are satisfied taking advantage of middle class people! More

Report | Print

Everyone at the dealership was pleasant and professional. They were very accommodating to our request while reviewing the different models that interested us professional. They were very accommodating to our request while reviewing the different models that interested us More

Report | Print

Trying to purchase a vehicle and dealing with all the stress associated with it has never been at the top of my to do list. I must say my recent dealings with Bill, regional pre-owned manager and my our stress associated with it has never been at the top of my to do list. I must say my recent dealings with Bill, regional pre-owned manager and my our sales rep. Drew was an outstanding experience. Both gentlemen were very professional, informative, and focused on finding a vehicle to meet our needs. At the end the day , we purchased a great vehicle and a great price from a great dealership.. More

Report | Print

Dealership itself is nice. I sent an email asking for information but Drew sent a text and asked if he could call or text me which was fine but when I didn’t receive a call I I sent an email asking for information but Drew sent a text and asked if he could call or text me which was fine but when I didn’t receive a call I tried calling then sent a text and asked if he was going to get in touch with me. He then responded but it was almost closing time when he called. He sent the first text in the morning. More

Report | Print

This was one of the most pleasurable car buying experience I have ever had. I worked with Drew Shirley. He was very professional, polite, and knowledgeable. He located the perfect Nissan Armada tha experience I have ever had. I worked with Drew Shirley. He was very professional, polite, and knowledgeable. He located the perfect Nissan Armada that suited my family’s needs. He went above and beyond. Newton Nissan made the process easy. I highly recommend. More

Report | Print

Their salesman Drew Shirley, made the whole process easy. My roommate brought me here; she has purchased two cars here already. My roommate brought me here; she has purchased two cars here already. More

Report | Print

Very professional and direct in their dealings. Considerate of your time and keep things moving at a good pace. Considerate of your time and keep things moving at a good pace. More

Report | Print

I was happy how everything went. everyone treated me with the upmost respect.And didn't feel pressured. everyone treated me with the upmost respect.And didn't feel pressured. More

Report | Print

Drew Shirley was excellent! Answered all of our questions, was friendly and made the process easy! Will definitely work with him again! Answered all of our questions, was friendly and made the process easy! Will definitely work with him again! More

Report | Print

Best experience I’ve had in a long time at a car dealership! We were lucky to have worked with Drew Shirley who made everything easy and straightforward. Will be back here for my next car purchase! dealership! We were lucky to have worked with Drew Shirley who made everything easy and straightforward. Will be back here for my next car purchase! More

Report | Print