Drew Ricci

I picked this VW dealership as my go to place for service. Because of the outstanding service of Karl I bought a new Jetta here. service. Because of the outstanding service of Karl I bought a new Jetta here. More

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I went to Wellesley Volkswagen, for the first time, to have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. He listened to my concerns and made sure they were addressed, keeping me informed of the cost, as well as how long the repairs would take. He wasn't pushy at all, which I truly appreciated. When I got home, I told my husband that we'll have to buy our next vehicle at Wellesley Volkswagen. We are definitely new customers! We'll be back! More

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I want to thank Arthur Deirmenjian in VW Wellesley Sales for his excellent service in helping me with my decision to buy a new car from Wellesley Volkswagen. Arthur has been outstanding in helping me. He is for his excellent service in helping me with my decision to buy a new car from Wellesley Volkswagen. Arthur has been outstanding in helping me. He is a laid back style salesman who is congenial and friendly. He is a great listener with solid attention to details. He spent a considerable amount of time with me insuring that I bought the best Volkswagen that serves my transportation needs. I'm not that technically savvy. And Arthur was very helpful in navigating me through the technology advantages of my VW from head to tail and soup to nuts. I have nicely synced up my cellphone for hands free phone use and included my music apps on board for vacation trips and weekend getaways. Arthur was thorough in every aspect of my new car. Everything I needed to know was explained most succinctly. If you want to buy a new Volkswagen but have been procrastinating because of bad car sales experiences in past, please visit Wellesley VW and ask for Arthur for a pleasant car sales experience. More

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Great service with Drew and team end to end with replacing windshield recently- thank you replacing windshield recently- thank you More

by gtw3 Verified Customer Verified Customer

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I had a great experience with Drew Ricci while getting my VW repaired. He communicated clearly throughout the repair process from start to finish, and made the process as smooth as possible. If you are VW repaired. He communicated clearly throughout the repair process from start to finish, and made the process as smooth as possible. If you are getting your vehicle repaired here, I highly recommend seeing Drew. More

by mhdadk Verified Customer Verified Customer

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Without a doubt one of the most professional automotive operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. More

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Drew was awesome from start to finish. He explained all of the suggestions they made to fix some issues. Loved having a nice, clean car to drive home! He explained all of the suggestions they made to fix some issues. Loved having a nice, clean car to drive home! More

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The dealership was clean and the staff, particularly Drew, was friendly & helpful. I would highly recommend! Drew, was friendly & helpful. I would highly recommend! More

by sauer.scott Verified Customer Verified Customer

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Friendly and knowledgeable staff, comfortable waiting area and quick service. Best dealership in the area by far. area and quick service. Best dealership in the area by far. More

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One of my tires had a slow leak. The dealer found the problem quickly. Unfortunately the tire was not repairable. So, I received a new tire which was covered by my tire insurance. The dealer found the problem quickly. Unfortunately the tire was not repairable. So, I received a new tire which was covered by my tire insurance. The dealer was able to get the new tire ( not in their inventory) and install it by the end of the day. More

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