Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

Contact Me
4.7
11 Reviews
4.7

11 Reviews

Write a Review

11 Reviews of Drew Poppler

July 01, 2026

Dealership Rating
Employee Rating

He explained everything. Good communications. I was at work; he texted me and kept me informed. Excellent service. More

by YVETTEISYVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Folsom Lake Nissan responded

Thank you for the 5-star review. We’re happy Drew kept you updated via text and explained everything about your Murano service.

June 26, 2026

Dealership Rating
Employee Rating

Great all the way around from explaining warranty. Friendly and efficient service. i highly recommend. More

by SVICKERS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure name. African American gentleman

Jun 26, 2026

Folsom Lake Nissan responded

It’s wonderful to hear Drew provided clear warranty details and friendly, efficient service on your Nissan Sentra. We appreciate your recommendation. We look forward to helping you in the future.

June 26, 2026

Dealership Rating
Employee Rating

They are very good about providing a detailed account of the work to be done and the cost of it before the work is done and then again after completion. More

by MNFIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Folsom Lake Nissan responded

Thank you for recognizing our detailed cost breakdown before and after servicing your Nissan Rogue. We’re glad the information was clear. Drew and the service team appreciate your feedback and hope to assist you again.

June 23, 2026

Dealership Rating
Employee Rating

I waited for 3 hours just 5o chanmge the oillwhich should have taken nonmore 6han an hour More

by JF318586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Johnson

Jun 26, 2026

Folsom Lake Nissan responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 21, 2026

Dealership Rating
Employee Rating

service department worked with me to get my car checked out. helped by making sure I had a Lyft ride homr. More

by JBLATCHER671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Folsom Lake Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Folsom Lake Nissan are glad to have you as a customer.

June 15, 2026

Dealership Rating
Employee Rating

They handled my issue quickly and efficiently. Drew made sure I was well taken care of. He explained everything real well. More

by MR.WASHINGTON1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Tinker

Jun 15, 2026

Folsom Lake Nissan responded

It’s great to hear that Drew handled your Nissan Altima service quickly and explained every step clearly. Thank you for the five-star rating and for letting us take care of your vehicle.

June 12, 2026

Dealership Rating
Employee Rating

It was my first time and everything went very smooth. Drew was great and made my life easier. Thanks! More

by Sejs2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Folsom Lake Nissan responded

Thank you for trusting us with your Nissan Murano. We’re glad Drew made your first visit seamless and took care of everything. We look forward to helping you with your next service.

June 11, 2026

Dealership Rating
Employee Rating

This was my first time using Folsom Lake Nissan. Everything went very well! The only thing I was disappointed with was that my car wasn’t washed doing the visit. My vault though, I didn’t ask about i More

by bengalschop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Jun 14, 2026

Folsom Lake Nissan responded

Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2026

Dealership Rating
Employee Rating

They're friendly, helpful, and listen to you and act accordingly. Work is done appropriately and within the window designated. Explain work to be done and costs very clearly. More

by LAVADA12950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Folsom Lake Nissan responded

Thank you for your five-star rating. We’re pleased our team listened and completed your Nissan’s service within the scheduled window. Drew is glad our explanations of the work and costs were clear, and we look forward to assisting you again.

June 09, 2026

Dealership Rating
Employee Rating

Dealership was clean, everyone was pleasant. Service was without too much waiting time. Will visit again. More

by ALESIA.WORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Folsom Lake Nissan responded

Thanks for mentioning our clean facility and friendly team. Drew is pleased the wait time for your Sentra service was minimal. We look forward to welcoming you back.

1

Dealership Inventory (211 Vehicles)

new 2026 Nissan Sentra car, priced at $30,040
2026 Nissan Sentra
new
Aspen White Tricoat exterior
CVT
Front-wheel Drive
used 2016 Nissan Altima car, priced at $13,080
2016 Nissan Altima
used
WHITE exterior
Automatic
Front-wheel Drive
new 2026 Nissan Murano car, priced at $42,048
2026 Nissan Murano
new
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $46,695
2026 Nissan Pathfinder
new
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
used 2019 Audi e-tron car, priced at $21,782
2019 Audi e-tron
used
Florett Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Armada car, priced at $80,018
2026 Nissan Armada
new
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive