Drew Poppler
Drew Poppler at Nissan of Sacramento
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Drew Poppler

Service Advisor

Nissan of Sacramento

2820 Auburn Blvd
Sacramento, CA 95821

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not yet
rated
33 Reviews

My favorite teams are SF Giants & SF Niners. Some hobbies I enjoy are track, golf and cycling on my free time. I like to stay busy and I do my best to always provide customers with exceptional customer service. For any services needed, please contact me! I am always willing to offer a helping hand.

Dealership Experience

18 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

not yet
rated

33 Reviews

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33 Reviews of Drew Poppler

November 11, 2024

Dealership Rating
Employee Rating

I appreciate everything, especially taking care of both scratches on the car and getting that taken care of quickly. Carlos, youโ€™re a man of your word. Thank you! More

by Cynboogie77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Parga , The finance guy - forgot his name??

Nov 13, 2024

Nissan of Sacramento responded

Thank you so much for your kind words! We're thrilled to hear that Carlos was able to take care of the scratches quickly and make the experience smooth for you. Carlos takes great pride in keeping his promises and making sure our customers feel valued and well cared for. We appreciate your trust in us and look forward to serving you again in the future!

March 11, 2022

Dealership Rating
Employee Rating

Excellent customer service employees are very friendly and experienced in what they do daily I look forward to seeing the staff when my car needs to be serviced. More

by (AKA)The SINDOGG MORALES 😎🙋💃
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christiana Rodriguez, Trevor Lee , Kristina Aliani, Julie Bogue, Tyler Brown, Linda Duran, Valerie Lee, Karly Nielsen, Jim White, Mr Drew Popplar is such a Great person knows what he is doing around Nissan of Sacramento CA. Any company should be proud and very lucky to have him on your team!!!

Mar 11, 2022

(AKA)The SINDOGG MORALES ๐Ÿ˜Ž๐Ÿ™‹๐Ÿ’ƒ responded

Hi y'all🙋😎💃Late, SINDOGG MORALES 916 Area Code Baby🎉

Mar 11, 2022

(AKA)The SINDOGG MORALES ๐Ÿ˜Ž๐Ÿ™‹๐Ÿ’ƒ responded

Hi Mr. Drew this is One of your BEST CUSTOMERS... Cynthia Annette Morales 🙋 I will be calling you next week (the hold up...$$ on the way to me)(Mail)🤔🌻💃 anyways you have a great weekend, I know you have to work, work alcoholicโ˜บ๏ธ Take care of yourself, till I see you again🙋😎

Mar 15, 2022

Nissan of Sacramento responded

(aka)the Sindogg Morales 😎🙋💃, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

Mar 15, 2022

(AKA)The SINDOGG MORALES ๐Ÿ˜Ž๐Ÿ™‹๐Ÿ’ƒ responded

Excellent 🙋🌻😎🤎Sin

January 20, 2022

Dealership Rating
Employee Rating

So grateful for Brian and Drew of the Parts and Service Department. They came to my aid when my post manufactured key fob's battery unexpectedly died. They covered my roundtrip Lyft to the dealership, we More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Drew

Jan 23, 2022

Nissan of Sacramento responded

Q, thank you so much for sharing your positive experience with us. We are so happy we were able to help! We are always more than happy to assist you if anything else comes up. We look forward to seeing you next time.

January 13, 2022

Dealership Rating
Employee Rating

Iโ€™ve used this dealer to service my Nissan several times and they are always friendly, communicate well, and clean my car for me! More

by hnh8404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Woodward, Joseph Sandridge , Kristina Aliani, Austin, Todd, Scott

Jan 16, 2022

Nissan of Sacramento responded

Hnh8404, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Sacramento. We're happy you found our staff to be so supportive. Anytime we can assist, please feel free to give us a call or stop by.

March 24, 2021

Dealership Rating
Employee Rating

Iโ€™m back in for a routine maintenance for my maxima. I love the Auburn Blvd Nissan Dealership location! They have the best team of staff. The staff are always courteous, friendly, knowledgeable, honest, a More

by Cinpham07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Su, Jim White, Travis Mancera, Chris Collier, Emily Co

Mar 25, 2021

Nissan of Sacramento responded

Cinpham07, your wonderful feedback and rating mean a lot to us! We're glad to hear you enjoy your visit with us each time. We look forward to your next visit! Take care! Best wishes, Nissan of Sacramento

April 24, 2020

Dealership Rating
Employee Rating

Found just the car I wanted Have been taking my 2015 Pathfinder to this dealership for several years and always happy with the service. I decided to check on a newer car with mor More

by rdunbarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Parga, Todd Woodward

April 23, 2020

Dealership Rating
Employee Rating

Fast, Comprehensive,Service Drew was a pleasure to work with. He greeted me right away, We discussed my service and I was out of the dealership quickly. No surprises. Thank you! More

by Customer Service Fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2020

Nissan of Sacramento responded

Customer Service Fanatic, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

April 05, 2020

Dealership Rating
Employee Rating

Sincere in understanding the details of the trouble My complaints were well understood and documented. They addressed the issue and explained in details on what was repaired and how they did the repair. More

by Altima Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Bessone, Another driver (female), whose name I forgot.

Apr 08, 2020

Nissan of Sacramento responded

Thank you again for taking the time to let us know how we did, we appreciate your feedback. Hopefully the problem will not return, but if so we have your back. Jazmyn Davenport Custom Loyalty Manager 916-488-5400

April 04, 2020

Dealership Rating
Employee Rating

I received excellent service from Drew Poppler in setting up the service for my vehicle. He also was attentive to informing me of additional items needing attention as an option to repair. Mike Bessone the s More

by Cher
Recommend Dealer
Yes

Other Employees Tagged: Mike Bessone

Apr 05, 2020

Nissan of Sacramento responded

Cher, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

March 20, 2020

Dealership Rating
Employee Rating

Great service team - Mike was great on the shuttle The crew who helped me was great, made my visit easy and was able to get it done in a timely manner. Was under the warranty for the part replaced, so More

by CToddGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Bessone, Valerie Lee

Mar 21, 2020

Nissan of Sacramento responded

Ctoddgo, Thank you for taking the time to tell us about your experience at Nissan of Sacramento. As the Owner Loyalty Manager of Nissan of Sacramento, Iโ€™m happy to hear that you had a great experience with our staff. If there is anything that you would like to tell us or that we could be doing better please reach out to me by emailing me at jdavenport@sacnissan.com or by calling me at (916)488-5400. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Please also note that Nissan North America will be sending an โ€œOwner First Surveyโ€ within the next few weeks. This is another, even more important survey that the manufacturer grades us heavily on. Sincerely, Jazmyn Davenport Owner Loyalty Manager Nissan of Sacramento 2820 Auburn Blvd Sacramento, CA 95821

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