Drew Paris
Drew Paris at Lombard Ford
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Drew Paris

Service Dept Manager

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.6
153 Reviews
4.6

153 Reviews

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153 Reviews of Drew Paris

March 29, 2025

Dealership Rating
Employee Rating

Kyle and his crew are great! Always a smile and good conversation. He is efficient and conscientious. More

by ajuhlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Mar 31, 2025

Lombard Ford responded

We appreciate your kind words. We all strive to do our best for our customers. Thank you! Rob Lombard

March 22, 2025

Dealership Rating
Employee Rating

Honored a parts warrantee which greatly reduced the cost of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford More

by PJGAHEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Mar 24, 2025

Lombard Ford responded

Thank you so much for the kind words. Our team always strives to do their best to serve our customers. We appricate our customers! Rob Lombard

December 31, 2024

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Visit for an unexpected breakdown. Got us back on the road in an Excellent timeframe. Appreciate the support during this! More

by williamgreenberg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Jan 06, 2025

Lombard Ford responded

We are pleased that you are happy and that is all that matters to us. Glad we could help.

December 12, 2024

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Employee Rating

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg , Michael Manns

Dec 13, 2024

Lombard Ford responded

We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers. As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn. We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you. Be safe over the holidays and we'll see you in the new year!

November 05, 2024

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The service team at Lombard is top notch. They were ready for my appointment and handled everything as planned. I was able to get back on the road a few minutes early. I travel an hour to uti More

by Bill G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty

Nov 06, 2024

Lombard Ford responded

You're a favorite of ours. We appreciate your business and your attitude. We hope we'll be here for a long, long time and you will as well. Stay safe Bill! Your friends at Lombard Ford

October 11, 2024

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I was very satisfied with my 10k service on my F-150. Service team was very kind and helpful. More

by aszak3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg , Robert Boudreau

Oct 14, 2024

Lombard Ford responded

A hundred thanks to you for sharing your impression of our Service Dept. The guys are always humbled to learn they have done a good job. Take care and we'll see you next visit. Your friends at Lombard Ford

September 26, 2024

Dealership Rating
Employee Rating

Lombard and its employees are always nice, I enjoy having my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. More

by Anniegirl
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg , Robert Boudreau

Sep 27, 2024

Lombard Ford responded

We can't thank you enough for taking the time to let us know how much you enjoy visiting us. We truly appreciate you and your business. Stay safe! Your friends at Lombard Ford

September 17, 2024

Dealership Rating
Employee Rating

Drew and his crew took great care of me and my truck. Very responsive and prompt. More

by Jsyolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Lombard Ford responded

That's what we like to hear! Thank you for having us as your Service Center. We truly appreciate your business! See you next visit. Your friends at Lombard Ford

August 24, 2024

Dealership Rating
Employee Rating

I had my Shelby GT350 serviced at Lombard. Drew and his team were professional and were extremely helpful through the entire process. Drew and his team were very attentive to my needs and sho More

by Bill G.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lombard Ford responded

Hello Bill. We love Mustangs here at Lombard Ford and want you to love them just as much. Sounds like you do by taking such good care of it. Thank you for your patronage sir! Your friends at Lombard Ford

August 19, 2024

Dealership Rating
Employee Rating

We are so happy we chose to purchase our truck from Lombard.We will always be servicing our truck with you More

by Margiesdaycare123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg , Robert Boudreau

Aug 20, 2024

Lombard Ford responded

We're happy that you're happy! We also thank you for taking time out of your day to let us know how happy you are! See you in the future. Stay safe. Your friends at Lombard Ford

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