Drew Huff

No communication from the service department. We had to call to check on the status multiple times, always with a promise that they'd call back in a few minutes, which they never did. We were ac We had to call to check on the status multiple times, always with a promise that they'd call back in a few minutes, which they never did. We were actually there a free oil change and tire rotation because of the same issue on our previous time there. Overall a very unpleasant experience. If there was another dealership closer, I would go there in a minute. They attempt to do the right thing, however, customer service is not there strong suit. More

by PLUMBINAN Verified Customer Verified Customer

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I have nothing but great things to say about how I am treated professionally and personally at this dealership! When I get there, I am greeted with warmth, I feel taken care of! The employees sincerely c treated professionally and personally at this dealership! When I get there, I am greeted with warmth, I feel taken care of! The employees sincerely care about taking care of my car!! What an outstanding Infiniti employee Martin is! Infiniti is fortunate to have his dedication to the company. Thank you to all of the excellent employees. More

by BMBREXRODE Verified Customer Verified Customer

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I am very satisfied with the service provided at the Melbourne location. Drew is highly professional and knowledgeable, not to mention how cordial and courteous he was, just as the rest of the staff A Melbourne location. Drew is highly professional and knowledgeable, not to mention how cordial and courteous he was, just as the rest of the staff Absolutely pleased with the experience! More

by SEMIBER Verified Customer Verified Customer

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Your great service advisor Drew handled our service exceptionally well considering the difficulties of diagnosis of check engine light over several days. Overall the service went well with proper opera exceptionally well considering the difficulties of diagnosis of check engine light over several days. Overall the service went well with proper operation of vehicle upon pickup. We were surprised of the expense of 4 spark plugs, auxiliary battery and multipoint inspection exceeded our expectations of around 750 dollars to 1081.19 dollars next service we will use our discount’s More

by giadisernia Verified Customer Verified Customer

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Drew and Martin are extremely personable and professional and provided clear explanations of services performed. and provided clear explanations of services performed. More

by ACB615 Verified Customer Verified Customer

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Outstanding service and great customer support. Wait time was minimum and answered all the questions I had. Wait time was minimum and answered all the questions I had. More

by ELSABAT84 Verified Customer Verified Customer

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Complex transaction. Multiple issues. Drew Huff was my advisor and did an outstanding job. Promote him. Multiple issues. Drew Huff was my advisor and did an outstanding job. Promote him. More

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Friendly staff. Lounge area needs more regular chairs. Service was quickly done, professionally done at a great price Lounge area needs more regular chairs. Service was quickly done, professionally done at a great price More

by jimprell Verified Customer Verified Customer

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Drew had me in and out so quickly with perfect hospitality! Thank you Infiniti of Melbourne. See you next service :) hospitality! Thank you Infiniti of Melbourne. See you next service :) More

by Max Verified Customer Verified Customer

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They were awesome. Everything went smoothly from the time they picked up my car and dropped off the loaner car to when they brought my car back to me at my home. And Dr Everything went smoothly from the time they picked up my car and dropped off the loaner car to when they brought my car back to me at my home. And Drew kept me informed of the progress. My car is running well and it was a very convenient. Thanks guys😊 More

by LNICHOLS85 Verified Customer Verified Customer

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