Drew Field

After adamantly telling me my trade in was only valued at 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception sh 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception shouldn’t be baked into the business plan. Because of that, I would never recommend Leif Johnson Ford to my family or friends. As far as the people I dealt with, I had no problems with anyone. Everyone was friendly and courteous. The only ones I had direct contact with were Drew Farmer, Jeff Cruz, and Wesley Staton. Those guys were just fine. I’ve been buying vehicles for 50 years now and the business hasn’t changed one bit! I don’t guess it ever will either. Wouldn’t it be nice to have an open, honest and transparent process so folks wouldn’t dread the experience? More

by evansjn Verified Customer Verified Customer

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I recently posted that I was upset about my trade in with a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she exp a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she explained what had happened and expressed concern about my perception of how that part of the process had disappointed me. We both cleared the air around the trade in issue and I feel the need to clarify an important issue. I was never dissatisfied with any of my interactions with the staff at Leif Johnson. Everyone was courteous, friendly and professional throughout my experience with them. I wouldn’t hesitate to do business with Drew, Jeff, or Wesley in the future. I particularly appreciate the follow up phone call I got. I believe that speaks well of an organization that’s willing to own it and explain it when it comes to customer care. More

by evansjn Verified Customer Verified Customer

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My experience at Leif Johnson was great! Both gentlemen I worked with were very kind and welcoming. They made the process smooth and quick. I love my new car! Both gentlemen I worked with were very kind and welcoming. They made the process smooth and quick. I love my new car! More

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Great sales experience, team was accommodating and patient with our truck build. Delivery was less than average though, although that’s no the dealers fault we’d say. patient with our truck build. Delivery was less than average though, although that’s no the dealers fault we’d say. More

by JBALDY2020 Verified Customer Verified Customer

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They are willing to work with you on finding your next vehicle and are awesome to work with. vehicle and are awesome to work with. More

by ferminnavarro75 Verified Customer Verified Customer

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I could not be more pleased with the sales, service, and finance department at Leif Johnson Ford. Everyone is exceptional, especially Felecian and John Dearing. finance department at Leif Johnson Ford. Everyone is exceptional, especially Felecian and John Dearing. More

by anne15 Verified Customer Verified Customer

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I ordered 2024 f150 from factory. Declined LoJack. Found installation parts in glove box. Asked dealer on 3 different occasions across 2 months if they installed a LoJack. Never recei Declined LoJack. Found installation parts in glove box. Asked dealer on 3 different occasions across 2 months if they installed a LoJack. Never received answer. I decided to look for myself and I found one installed. Needless to say, legal action is being pursued. Texas law states that gos locators must be disclosed unless installed by law enforcement through a warrant. Will not be returning to this dealer. Very shady More

by STEVEYOST.512 Verified Customer Verified Customer

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Reached out to the dealer about a Dark Horse with a trade in, and they were very responsive. Drew was the first salesperson I met with at Leif Johnson, and the experience went so well, that I brought my spou in, and they were very responsive. Drew was the first salesperson I met with at Leif Johnson, and the experience went so well, that I brought my spouse back a couple of days later to purchase another vehicle. Drew was very attentive to our preferences in the vehicle, and went above & beyond to demonstrate the capabilities of the smart features of the other car we purchased. The great sales experience has made Leif Johnson our go-to dealer for everything related to service and our next accessories purchase. Highly Recommend giving them a chance to earn your business with their friendly & very knowledgeable staff. More

by SAMRIO Verified Customer Verified Customer

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My experience at Leif Johnson Ford was amazing! Drew and Wesley we both so helpful! I’m pumped to have a new truck! Drew and Wesley we both so helpful! I’m pumped to have a new truck! More

by ANDREWSOBER17 Verified Customer Verified Customer

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Charlie and Drew are both amazing. Being in the business, I know what customer service looks like and these two did not disappoint. It’s the exact truck I wanted, fair negotiation, ple Being in the business, I know what customer service looks like and these two did not disappoint. It’s the exact truck I wanted, fair negotiation, plenty of communication throughout the process. I couldn’t be happier with my purchase. My next truck will also be from Charlie and Drew. 100% More

by SHAUN.JONES1 Verified Customer Verified Customer

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