Drew Dixon

Great sales and service and great salespeople I buy all my cars at gates thanks my cars at gates thanks More

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SERVICES BEWARE! ! YOU HAVE BEEN WARNED!! Zero accountability here!! Gates cracked my dash, and put the wrong oil in my truck. I paid $5000 for services, $2500 I now h ! YOU HAVE BEEN WARNED!! Zero accountability here!! Gates cracked my dash, and put the wrong oil in my truck. I paid $5000 for services, $2500 I now have to question if they were actually necessary. A liar lies about everything, not just some things!!! I sent pictures showing the dash wasn’t cracked. Everybody there denies it happened. But the dash wasn’t cracked until they talked me in to an airbag recall on the passenger side where the cracks now at, and when I got the truck back, I immediately noticed it and called them, and the lies begin. Right from the service managers mouth all the dashboards crack there! Well, mine wasn’t cracked and I’ve got pictures and several people when I bought the truck to attest that the dashboard was not cracked at all. We actually had remarked that it was in such a great condition. I had went in there for a couple fluid changes and flushes on the four-wheel drive, then they called me on the phone and everything‘s leaking underneath the truck, but not one drop of oil or any fluid was ever on my driveway, and we were under the truck and never seen any oil and there’s no oil on the frame at all yet still even after getting it back. But they called me and told me every hose underneath it was leaking and that needed to be replaced. Now I’m left to wondering if that was just lies as well. Liars lie about everything. I bought several vehicles from this place and serviced a lot of vehicles. Even had vehicles repaired at collision there and I’ve always had great service. It’s a shame that this is the reason that they’re going to choose for me not to come back for anything ever again. I even had to pay to have the oil re-changed after they changed it with the wrong oil and clearly marked it on the paperwork that it was the wrong oil, the motor now has a knock in it from the wrong oil but you can’t discuss that with them either because they just deny everything!!! More

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I worked with Julio and he was amazing. I have never had such a great experience buying a car. Kevin was amazing as well and worked quickly to get me out the door and on the road in my new I have never had such a great experience buying a car. Kevin was amazing as well and worked quickly to get me out the door and on the road in my new car! More

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Best car buying experience ever! Worked with Julio Perez (Car Salesman) and Drew Dixon (Manager). These guys took care of me, answered every question I had, and got me into a car that I wanted for the payme (Car Salesman) and Drew Dixon (Manager). These guys took care of me, answered every question I had, and got me into a car that I wanted for the payment I needed. Never felt forced or obligated to anything and it was amazing. This is now my 3rd purchase and couldn’t have gone any better! THANK YOU JULIO! Sorry for making you stay late buddy lol More

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Deal of the Century!! Wow!!! That's all I can say. Julio and Ralph on the finance team took such amazing care of me. It quickly felt like I was car shopping with friends. A Wow!!! That's all I can say. Julio and Ralph on the finance team took such amazing care of me. It quickly felt like I was car shopping with friends. And they definitely gave me the "family discount" when purchasing my new vehicle. This experience far exceeded my expectations! Ask for Julio and tell him Michael sent you. More

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