256 Reviews of Doyle Miller
July 17, 2023
Our first and last experience on buying a vehicle from Shottenkirk in Waukee. Jacob our salesman was the best. However, everything after that was not a good experience. Took the vehicle for a test drive w Shottenkirk in Waukee. Jacob our salesman was the best. However, everything after that was not a good experience. Took the vehicle for a test drive with barely any gas! Therefore, was unable to get it up to highway speeds. They force you to purchase their Vehicle Protection Plan that’s good for 6 months at the cost of almost $2,000. When we told them we didn’t want the VPP plan because we were going to do an extended warranty. No negotiation on removing the VPP of $2,000. After taking delivery, got to highway speeds and felt a bad vibration in the steering wheel. When braking, the brakes squealed like little pigs!! Have had the vehicle in 3 times now!! Vibration still there and they just put a band-aid on the brake issue by turning the roaters and trimming the brake pads and lubricanting them. Definitely will NOT be doing business with them ever again!! More
Other Employees Tagged: Jason Wells , Jacob Auge
July 17, 2023
When a customer says no they should accept the fact that no means no . There is no need to try to convince the customer to accept something that they don't want. no means no . There is no need to try to convince the customer to accept something that they don't want. More
Other Employees Tagged: CJ Johansen
July 07, 2023
They really help me to get a new truck got me approved and I am happy note high but I make it work and I am happy note high but I make it work More
Other Employees Tagged: Cory Tass, Jason Wells , Not sure of his name
July 07, 2023
Tom Powell is the reason I started dealing with Shottenkirk last year. I was impressed with his service and professionalism, and ability to get the right vehicle for me. He got what I wanted, in my Shottenkirk last year. I was impressed with his service and professionalism, and ability to get the right vehicle for me. He got what I wanted, in my price range. Great experience at the Waukee Shottenkirk! More
Other Employees Tagged: Jason Wells, Sydney Hinders , Tom Powell
July 05, 2023
The whole day was a good experience. The staff was great. From the initial greeting to the final paper work. Happy we decided to shop here The staff was great. From the initial greeting to the final paper work. Happy we decided to shop here More
Other Employees Tagged: Dave Balke
June 30, 2023
This is our 3rd car purchase from Shottenkirk, and 2nd with Samir. I don’t think we will look to any other dealership or salesperson. They go out of their way to find what we were looking for and make the with Samir. I don’t think we will look to any other dealership or salesperson. They go out of their way to find what we were looking for and make the process as simple as it could be. More
Other Employees Tagged: Alen Bahic, Alex Balke, Astrid Garcia Benabe, Samir Kantarevic, Sydney Hinders
June 29, 2023
The staff here are great people! Always helpful and willing to do what it takes to make circumstances right! Always helpful and willing to do what it takes to make circumstances right! More
Other Employees Tagged: Travis Black, Astrid Garcia Benabe, Cory Tass, Jason Wells, Samir Kantarevic, Sydney Hinders , Lee Fisher, Alex Plotz
June 29, 2023
They answered all of our questions about the switch to an EV. Also, when needed to get some paperwork quickly they were able to expedite the process. EV. Also, when needed to get some paperwork quickly they were able to expedite the process. More
Other Employees Tagged: Astrid Garcia Benabe
June 23, 2023
I will not get a car anywhere else! ! I send all family friends n who ever there ! They work so hard to get u what u want for the price u want or close to it I have now gotten 2 cars fro ! I send all family friends n who ever there ! They work so hard to get u what u want for the price u want or close to it I have now gotten 2 cars from them so has my brother n coworkers! They make sure u leave there with a car More
Other Employees Tagged: Cory Tass, Jason Wells
June 23, 2023
Everyone went out of their way to get the paperwork finished up and even stayed after hours to ensure our happiness. Appreciated all of their efforts! finished up and even stayed after hours to ensure our happiness. Appreciated all of their efforts! More
Other Employees Tagged: Jason Wells , Travis Pollock

