

431 Reviews
Write a Review431 Reviews of Douglas Velasco
August 24, 2025
Hardly heard from him. He didn't check me in despite my appointment. When checking out, he seemed extremely distracted with his cell phone. He's virtually a different perso He didn't check me in despite my appointment. When checking out, he seemed extremely distracted with his cell phone. He's virtually a different person than I remember. Not sure what's going on. I also realized a few things in the day after and week after. 1, the turn signal that was fine before service was now blinking extremely fast like a ticking time bomb. The little crack that was in the bottom of the windshield went from 4 inches to approximately 1 foot by the next day, then almost entirely across the windshield by end of week. They also screwed up my windshield fluid, it spits out nasty stuff all over the windshield. It was really a disaster. And given the level of care and attention, I wouldn't trust them ever again. This was the last thing I needed to be burdened with while dealing with a stressful move. More
August 08, 2025
I bought a new RAV4 in April. I few months later I had a few questions/concerns so trout it in and met Doug Velasco. He addressed my concerns and was very helpful and professional I few months later I had a few questions/concerns so trout it in and met Doug Velasco. He addressed my concerns and was very helpful and professional. Last month, a rock hit my windshield and cracked it from top to bottom. I made an appt with Doug and he helped coordinate everything to get a new one and offered advice on filing with my insurance company. It turned out great and I felt I was well taken care of by Doug. It was a very smooth repair. . More
August 08, 2025
Very nice. Helped me out allot with my car thank you so much. And the manager too! Big help Helped me out allot with my car thank you so much. And the manager too! Big help More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre
August 05, 2025
We have two Toyotas that we purchased from you and all our times with service have been Grand. our times with service have been Grand. More
Other Employees Tagged: Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre
August 01, 2025
Great service and timely. My service rep walked me out to my car when it was done. My service rep walked me out to my car when it was done. More
Other Employees Tagged: Chanin Yescas, Kiara Santos, Melissa Larios
July 30, 2025
Me parece muy eficiente y estoy muy satisfecha con el trabajo que ellos están haciendo trabajo que ellos están haciendo More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre
July 16, 2025
All the salesman very nice all the melancholy there doing very well and great jo9 very well and great jo9 More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre



