Douglas Hansen

Best service. Very helpful in meeting my needs…I highly recommend this dealer. Thank you for a great experience. Very helpful in meeting my needs…I highly recommend this dealer. Thank you for a great experience. More

by DONNA.ABAGNALO Verified Customer Verified Customer

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Service is just a pleasant experience dealing with Collin. Quick efficient and done correctly all the time. Collin. Quick efficient and done correctly all the time. More

by Marauder Verified Customer Verified Customer

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The expertise of the employees at Dana Ford Lincoln. Is amazing. The only place that gives you the prices immediately allowing you to make informed decision. The process of buying a vehicle is so quick Is amazing. The only place that gives you the prices immediately allowing you to make informed decision. The process of buying a vehicle is so quick and stress free. Thank you Cm More

by cmomole Verified Customer Verified Customer

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Kind, patient, knowledgeable! Robert is a fantastic salesman!! I would definitely refer him to all friends and family! Robert is a fantastic salesman!! I would definitely refer him to all friends and family! More

by debbiemaresca Verified Customer Verified Customer

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Great service. Start to finish was done quickly and professionally. Follow ups were timely also. Start to finish was done quickly and professionally. Follow ups were timely also. More

by glen Verified Customer Verified Customer

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Our experience was great. They have a tremendous selection of cars, knowledgeable sales team and beautiful showrooms. We have been customers for years and always have a good e They have a tremendous selection of cars, knowledgeable sales team and beautiful showrooms. We have been customers for years and always have a good experience. More

by J Dunn Verified Customer Verified Customer

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Tom Nico did an awesome job and was very informative. He made the process pleasant! He made the process pleasant! More

by quanycook Verified Customer Verified Customer

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This is my third vehicle from Dana ford. Collin & the staff are always quick ty o help. Whether it's a question or a repair, they are quick to Help. Collin & the staff are always quick ty o help. Whether it's a question or a repair, they are quick to Help. More

by silverwings4111 Verified Customer Verified Customer

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Greater service, the gentleman who helped me was very nice in helping me with the engine replacement, the loaner car was awesome, brand new suv. I had a great experience with Lincoln dealer, thanks for e nice in helping me with the engine replacement, the loaner car was awesome, brand new suv. I had a great experience with Lincoln dealer, thanks for everything. More

by p.guevara.lopez7 Verified Customer Verified Customer

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I ordered a new 2024 F150 platinum On 3/5/2024 From Dana Ford Staten Island NY. It came in allegedly on 6/24/2024 Andrew from Dana Ford Contacted me to schedule the details about pickup. I prequalified for Ford Staten Island NY. It came in allegedly on 6/24/2024 Andrew from Dana Ford Contacted me to schedule the details about pickup. I prequalified for financing at 3.9% and went to the bank to get a cashiers check for $40,000 Dollars. When I arrived they kept pushing me to sign the documentation but I insisted on reviewing the truck which was not clean on the outside and the black plastic faded near the windshield wipers. I asked them to see what they could do to fix this but they couldn't do anything about the plastic when I was there. I then reviewed the documentation and the finance rate was changed to 4.9% which took some back and forth to get them to change it to the 3.9% which I was previously qualified for. I then looked at the mileage which said 14.2 miles. However, the Truck had 144 miles on it. I asked them to explain this and they just kept saying they don't know how the additional 130 miles were put on the truck. I asked to speak to the manager John but he refused to come over. The finance guy George just kept asking me what I want to do about it? We don't know how the miles got there. So I explained that this was part of a lemon law deal and that I would speak to the corporate office about it but they didn't care and asked me if I was taking the truck or not because they had other customers waiting. So I drove the truck home and parked it in my driveway waiting to hear back from you. I called and left a voicemail on Wednesday 7/3 but have not heard back yet. I got the truck home and tried to park it. The self-parking button is there but does not work. I spent days trying to figure out why this does not work no one has an answer. They said they think Ford may have removed the feature, but why keep the button? I am paying so much for a truck that has dropped most of its features. So there is also a lighted Ford logo badge i was troubleshooting for weeks only to find out it was on the sales guy Andrew's desk never installed. I spent months to finally speak with the General Manager to get this installed. I took off a day of work to travel back to the dealership which is pretty far from my home to be snubbed by the general manager and miss a day of work. So to say the least my experience with this dealership has been awful. Bluecruise was an advertised feature which is now also a paid-only feature. More

by al.minor Verified Customer Verified Customer

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