Doug Roch

Purchasing a new car at a dealership has always been a challenging experience for me most of the time and not a pleasant one! However, this time I can honestly say it has been the most pleasant experience challenging experience for me most of the time and not a pleasant one! However, this time I can honestly say it has been the most pleasant experience I have ever encountered in 50 plus years. I have used KIA of Attleboro for 2 years for usual maintenance of my Sorento. Because of their great service I decided to purchase my new 2024 Sorento at KIA of Attleboro. My Salesperson, Roy Silveira, is a thoughtful and possibly one of very few auto salespersons one would be lucky enough to deal with during a sales transaction for a new vehicle. He was genuinely interested in what I was looking for. He asked me what I needed i.e. heated seats, HomeLink, etc. and allowed me to describe what I wanted in a new car. He presented me with 2024 Sorento that included the options I was looking for and allowed me to test drive the vehicle. After the test drive Ray sat in the car and explained many of the “bells and whistles” offered by the trim. After a successful financial agreement for trade of my current vehicle and monthly payment for the new vehicle I drove home the same day with my new Sorento. Before leaving the dealership Roy once again sat with me and wanted to know if I was comfortable with the entire transaction AND if I had any questions about all of the features of the car and if I needed assistance in the future to be sure and contact him. He was there for me. More

Report | Print

Roy was very informative, professional and patient. His knowledge of the car was excellent. Thank you, Roy! His knowledge of the car was excellent. Thank you, Roy! More

Report | Print

Car worth 33,000. Paid 38,000 with 4,000 down. Expensive lesson learned my me. Always bring someone with you. I expected everyone to be honest and transparent but that Paid 38,000 with 4,000 down. Expensive lesson learned my me. Always bring someone with you. I expected everyone to be honest and transparent but that didn't happen. If I could undo this purchase without destroying my credit. I would. More

by KAYLA1JASMINE2 Verified Customer Verified Customer

Report | Print

Our dealer was friendly, helpful, and met us where we were at in our car buying process. No pressure and was very knowledgeable of the vehicles. This was by far the easiest, no-stress, smoothest car buyi were at in our car buying process. No pressure and was very knowledgeable of the vehicles. This was by far the easiest, no-stress, smoothest car buying experience I’ve ever had! More

Report | Print

Professional, thorough and timely. Easy to schedule service, the technicians are well trained and honest. Easy to schedule service, the technicians are well trained and honest. More

by CASAV Verified Customer Verified Customer

Report | Print

This place is always very comfortable and helpful. Keep you up to date on everything the car would need. Keep you up to date on everything the car would need. More

by SBELMONT81 Verified Customer Verified Customer

Report | Print

I was lucky to have Ryan helping me and my husband with getting the car we came there for. Process was smooth and stress-free. Definitely would recommend! getting the car we came there for. Process was smooth and stress-free. Definitely would recommend! More

by AEZHANKU Verified Customer Verified Customer

Report | Print

Maurice is a great salesperson. We negotiated a fair price and conducted the rest of the deal efficiently. The closing paperwork was presented clearly. Everyone at the dealership wa We negotiated a fair price and conducted the rest of the deal efficiently. The closing paperwork was presented clearly. Everyone at the dealership was friendly and helpful. More

by JWALKER171717 Verified Customer Verified Customer

Report | Print

The sales rep Dean was amazing. Very helpful and accommodating. Will refer anyone looking for a vehicle to this dealer Very helpful and accommodating. Will refer anyone looking for a vehicle to this dealer More

by GRAMMAw57 Verified Customer Verified Customer

Report | Print

They seemed to have gotten to the root of the problem with my new car. I haven’t had any further issues. with my new car. I haven’t had any further issues. More

by Lisa G Verified Customer Verified Customer

Report | Print