Doug Owens

★☆☆☆☆ WARNING: THIS DEALERSHIP WILL LIE TO YOUR FACE AND STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deli STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deliberately scammed me out of thousands of dollars by adding products to my loan that I explicitly rejected multiple times. Before signing any paperwork, I told both the General Sales Manager and Finance Manager – not once, not twice, but three separate times – that I did NOT want any extended warranty or GAP insurance. They assured me everything was clean, showed me paperwork with no mention of those products, and I trusted them. That was a huge mistake. A few months later, I reviewed my loan statement and discovered they had slipped in both an extended warranty and GAP coverage into my financing without my knowledge or consent. That is deceptive, unethical, and borderline criminal. When I went back to confront them, they made me wait 30 minutes only to tell me to “call the Finance Manager.” I called three separate times — every time I was told he “wasn’t available.” I emailed their accounting department three times — not a single response. This is clearly how they operate: ignore the customer, stonewall, and hope the problem goes away. To make it even worse, they also tacked on a $100 “car wash” charge without ever disclosing it. The wash itself was pathetic — the car was still dirty and clearly rushed. It wouldn’t even be worth $10. Let me be crystal clear: ✅ They lied to my face. ✅ They manipulated the paperwork. ✅ They added unauthorized charges for the sake of commission. ✅ They disappeared the moment I found out. This is not a misunderstanding. It’s calculated deception, and if they did it to me, they’ll do it to others. If you value your time, money, or peace of mind, STAY FAR AWAY from Auto Buying Service. This was the worst car-buying experience of my life, and I regret ever setting foot into that dealership. More

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