Doug Martin

Michael Wu accomplished the impossible and found the SUV I wanted and kept me informed on each step I wanted and kept me informed on each step More

by glindsay Verified Customer Verified Customer

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Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More

by NANNETTE777 Verified Customer Verified Customer

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Professional people, overall a good experience. Went above and beyond and I would highly recommend! Went above and beyond and I would highly recommend! More

by kidlandsoldier1944 Verified Customer Verified Customer

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Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More

by NANNETTE777 Verified Customer Verified Customer

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So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was essentially our first person to deal with when ordering the car and not only was he late, he was unapologetic, told me we were mistaken on having an appointment to begin with and very rude. The sales girl we originally had met with and who was in charge of our order left in July after telling us our car was being built and after that I was not contacted until I reached out in September wondering when my car would be ready. Not only did they say it wasn’t in production they also said that they didn’t have my order. I had to find my voice with them in order to be heard. It was an unpleasant situation. Finally Michael Wu stepped in and saved the day. Since day 1 of contact he has been not only communicative but he has been kind and patient. I’m not sure how Lexus found him but he is by far the best employee there. His customer service experience is top notch and we feel extremely lucky that he was the one who helped us. We are happy with our GX and I would recommend Lexus but with the stipulations that they go with Michael Wu and avoid Bernard. More

by jdcuster99 Verified Customer Verified Customer

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Great atmosphere, great customer service. Always informed on any findings and always an explanation including any perks Lexus offers. Always informed on any findings and always an explanation including any perks Lexus offers. More

by MALDONADORS2013 Verified Customer Verified Customer

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Great follow up, nice people and better prices than the dealers offer in the Valley. dealers offer in the Valley. More

by lecorgne Verified Customer Verified Customer

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We were very happy with our salesman, very happy with the value given for our trade and happy with the price of our new Lexus. value given for our trade and happy with the price of our new Lexus. More

by Ron Verified Customer Verified Customer

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Superstition springs Lexus always takes great care of my Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! More

by VCINVESTOR2014 Verified Customer Verified Customer

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A key reason for purchasing another Lexus was dealing with Easton, an excellent representative of Lexus. To get the car I wanted, it took nearly 6 weeks of working with Easton on what specifically I want with Easton, an excellent representative of Lexus. To get the car I wanted, it took nearly 6 weeks of working with Easton on what specifically I wanted, and getting the car from another dealership, plus having the car delivered to the Lexus dealership here. Over the last 30 years, I have purchased several Lexus car, and in each transaction I had a superb relationship, the key reason why I keep coming back. One improvement I recommend is Lexus uploading the garage door opener, and gate opener onto the car - this I would appreciate! More

by RENE.BEAUCHAMP Verified Customer Verified Customer

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