We took our Nissan Frontier in for service, not looking
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for a bit we asked to look inside of a Titan. Even though Doug knew we weren't looking to buy a vehicle he gave us his time, when he could have been with a real potential buyer. I asked Doug to work up payment numbers on the Titan, he did. We were surprised at the deal, and decided to take it. At no time did Doug make us feel pressured. Doug was attentive, knowledgable, respectful, and honest. He helped to make the process of buying our new Nissan Titan a pleasurable experience. Thank you Doug!
Julius Zakery
He made the financing stage of the process go smooth and quick. We are blessed to have dealt with him again!
Martin Arellano
A very nice young man who kept us updated on the service of our Nissan Frontier, which we left in his hands and drove home in our new Nissan Titan!!
We believe that all 3 of the above employees are assets to TriState Nissan!
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by tkline
Mar 12, 2025 -
Tri State Nissan responded
Thank you so much for sharing your incredible experience! We are absolutely thrilled to hear how Doug, Julius, and Martin made such a positive impression during your visit to Tri-State Nissan. It’s amazing how a routine service visit for your Nissan Frontier turned into such an exciting and unexpected upgrade! Doug’s attentiveness and willingness to help—even when you weren’t planning to buy—truly reflects our commitment to exceeding expectations and putting our customers first. We’re so happy that the deal on the Titan surprised you in the best way and that Doug made the process pressure-free and enjoyable.
J...
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Doug was super friendly.
He listened to all the needs my family had for a vehicle and found the perfect one for us in our price range! We are super impressed and love our new
He listened to all the needs my family had for a vehicle and found the perfect one for us in our price range! We are super impressed and love our new vehicle.
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by peggy.gant
Feb 26, 2025 -
Tri State Nissan responded
Thank you so much, Peggy! We are absolutely delighted to hear that Doug made your car-buying experience such a great one! Finding the perfect vehicle for your family while staying within your price range is exactly what we strive for, and we’re thrilled that Doug delivered. Your kind words and 5-star review mean the world to us! Enjoy your new vehicle, and know that we’re always here whenever you need us. Thank you again for choosing Tri-State Nissan!
Doug was very helpful and respectful, he made the
experience of picking out a car and getting the deal done easy and quick!
experience of picking out a car and getting the deal done easy and quick!
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by Andrewhobday
Feb 18, 2025 -
Tri State Nissan responded
Thank you for the fantastic review! We're so happy to hear that Doug made your car-buying experience smooth and efficient. At Tri-State Nissan, we pride ourselves on making sure our customers feel respected and well taken care of, and it’s great to know Doug helped make that happen for you. We appreciate your kind words and look forward to continuing to serve you in the future. If you're ever in the Winchester, VA or surrounding areas, don’t hesitate to reach out!
Doug was very friendly throughout the entire process, and
was able to get me a fantastic deal! High recommend
was able to get me a fantastic deal! High recommend
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by Andrewhobday
Feb 18, 2025 -
Tri State Nissan responded
Thank you so much for the wonderful review! We're thrilled to hear that Doug made your experience both friendly and successful. We’re proud to have team members like him who are dedicated to ensuring you get the best deal possible. Your recommendation means a lot to us, and we can’t wait to help you with any future needs. If you're in the area, don't hesitate to stop by again for a visit or service – we're always here to assist!
I worked with Doug on trying to purchase a specific
vehicle. He was very attentive, friendly, and genuine. I never felt pressured but always felt that he was trying his hardest to get what I wanted. T
vehicle. He was very attentive, friendly, and genuine. I never felt pressured but always felt that he was trying his hardest to get what I wanted. The sale didn't work out because of limited inventory on 2024's but I would recommend him to anyone looking to purchase a vehicle at TriState. And I will definitely call on him for my next Nissan purchase.
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by shucoopllc
Jan 01, 2025 -
Tri State Nissan responded
Thank you for sharing your experience with us! We’re so glad to hear that Doug provided you with attentive, friendly, and genuine service throughout the process. We understand that the limited inventory on the 2024s was a challenge, but we appreciate your patience and your confidence in Doug. We’ll be here whenever you’re ready for your next Nissan purchase, and we look forward to working with you again! Thank you for recommending Tri-State Nissan, and we’ll make sure to keep your next experience just as positive.
Had a great sales experience with Doug Mankins.
He answered all my questions and I did not feel pressured to buy a car. I felt like I was able to take my time and select the car I wanted.
He answered all my questions and I did not feel pressured to buy a car. I felt like I was able to take my time and select the car I wanted.
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by karen
Jan 01, 2025 -
Tri State Nissan responded
Thank you, Karen, for sharing your 5-star review of your recent experience at Tri-State Nissan! We’re delighted to hear that Doug Mankins provided you with a pressure-free and enjoyable car-buying process, answering all your questions and giving you the time you needed to select the perfect vehicle. It’s great to know that both Doug and Julius Zakery contributed to making your sales and finance experience smooth and seamless. At Tri-State Nissan, we take pride in delivering exceptional service and ensuring our customers feel confident and satisfied every step of the way. Thank you for choosing us, and we look forwar...
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Doug is an experienced, authentic, and down to earth
salesman who cares about you and will do everything he can to make best deal for you work. I would trust him to find me the best deal on a vehicle fo
salesman who cares about you and will do everything he can to make best deal for you work. I would trust him to find me the best deal on a vehicle for my family, myself or whatever your needs are. Just all around a great guy to work with.
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by rod.m.erickson
Jan 01, 2025 -
Tri State Nissan responded
Thank you, Rod, for your thoughtful 4-star review! We're delighted to hear about your experience working with Doug. He truly takes pride in helping customers find the best deals to suit their needs, and your kind words about his authenticity and dedication mean a lot. We’re so glad you felt supported and well taken care of during your visit. If there's anything we can do to make your next experience a 5-star one, please don’t hesitate to let us know. Thank you for trusting Tri-State Nissan—we look forward to serving you and your family again in the future!
Everyone is very professional and concerned about the
customer and keeping costs down. I’ll go back.
customer and keeping costs down. I’ll go back.
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by rwaconsult
Verified Customer
Verified Customer
Service Price Transparency
Nov 18, 2024 -
Tri State Nissan responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service while being mindful of costs is important to us, and we're happy to know you felt that. We look forward to seeing you again for all your future service needs. Thanks for choosing Tri-State Nissan!
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