Doug Kolb

I had an outstanding experience at Benton Nissan in Hoover, AL, and I can’t say enough about the exceptional customer service I received! From the moment I walked through the doors, I was greeted with Hoover, AL, and I can’t say enough about the exceptional customer service I received! From the moment I walked through the doors, I was greeted with genuine smiles and a warm welcome. The staff made me feel valued and appreciated—not just as a customer, but as a person. Every step of the process, from browsing to test driving and financing, was smooth, transparent, and stress-free. The team went above and beyond to answer all of my questions patiently and thoroughly, without ever being pushy. They took the time to understand my needs and worked with me to find the perfect vehicle that matched my budget and lifestyle. What truly set this experience apart was the level of personal attention and professionalism. The staff was not only knowledgeable but also incredibly kind and respectful. I left the dealership feeling confident in my purchase and truly cared for. If you’re looking for a dealership that prioritizes honesty, integrity, and a customer-first mindset, I wholeheartedly recommend Benton Nissan of Hoover. They’ve earned my trust and future business, and I wouldn’t hesitate to refer friends and family here. Thank you for making car buying a positive and memorable experience! More

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From the moment I walked through the doors, the hospitality was tangible. Everyone was knowledgable and courteous. I truly feel that they value every single person that walks through the door. 10/1 hospitality was tangible. Everyone was knowledgable and courteous. I truly feel that they value every single person that walks through the door. 10/10 will be back to purchase; and I recommend that everyone else does, too! More

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Salesman was great. .... Management doesn't make deals..... Charge you OUTRAGEOUS amounts of money for this crap called Benton Benefits 1895.00 plus iKon tracking device .... Management doesn't make deals..... Charge you OUTRAGEOUS amounts of money for this crap called Benton Benefits 1895.00 plus iKon tracking device 599.00 plus a doc fee.... Stay away .. There are multiple place that don't charge excessive fees ... 29,200 dollar truck turned into 34,014.34 before it was over with and that's not including the finance charge..... They'll rob you if you let them ... 35,000 you could buy a new one ...... More

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Had a great experience buying my Rouge Rock Creek from Carson at Benton Nissan. This is our third vehicle from Benton and they take care of us every time. It’s was a pleasure to buy from you Carson. Carson at Benton Nissan. This is our third vehicle from Benton and they take care of us every time. It’s was a pleasure to buy from you Carson. More

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I had an amazing experience here. Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amaz Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amazing customer service that was brought by an amazing young man Doug morales! 10/10 if i come back I want him and only him! More

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Sofia was professional and truly invested in helping me find a vehicle that I was comfortable with. She and Doug were both helpful and answered my questions. They walked me thru the process with ease. It find a vehicle that I was comfortable with. She and Doug were both helpful and answered my questions. They walked me thru the process with ease. It was a great experience! More

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