Doug Givler | Page 12

My husband and I took several months to decide what brand of new car to buy and where to buy it. I/We made 3 visits to Kelly, always meeting with Doug Givler, who could not have been more helpful. He answere of new car to buy and where to buy it. I/We made 3 visits to Kelly, always meeting with Doug Givler, who could not have been more helpful. He answered all our questions, even my husband's technical ones. The day I picked up my new car, Doug spent nearly 2 hours showing me all the whistles and bells and how to operate them. He had obtained my auto insurance card and made sure all the paperwork was complete. All in all, it was a very positive experience. Ann Keim More

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Kelly Cadillac has been my Cadillac service dealer for the past seven years since moving to Lancaster, PA. I recently purchased/leased a 2013 XTS which will be my 12th Cadillac over the past 27 years. the past seven years since moving to Lancaster, PA. I recently purchased/leased a 2013 XTS which will be my 12th Cadillac over the past 27 years. Kelly Cadillac was the selling dealer and I know of no better experience. All persons listed above were most courteous and professional from new car order to delivery. I cannot recommend them too highly More

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Doug and his Sales manager was very professional,kind and courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the outstanding customer service! Ernest & Linda Evans More

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