Doug Freeman
Doug Freeman at Scranton Cadillac of Vernon
Refer Me

Doug Freeman

F&I Manager

Scranton Cadillac of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
not yet
rated
2 Reviews
not yet
rated

2 Reviews

Write a Review

2 Reviews of Doug Freeman

September 23, 2024

Dealership Rating
Employee Rating

Extremely dissatisfied with the fact that only one key was provided for a $30,000 vehicle. This was not made known to us until we were heading out the door. This should be made known immediately. It will More

by Pmanning5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Joren

Sep 24, 2024

Scranton Cadillac of Vernon responded

Thank you for sharing your experience with us. We deeply regret that your recent purchase did not meet your expectations and apologize for the inconvenience and frustration caused by only receiving one key for your vehicle without prior notification. Clear communication and transparency are critical to us, and we are very sorry we fell short in this instance. We understand the additional cost and hassle this has created for you. We will be sharing your feedback with everyone on the team to ensure such oversights do not happen in the future. If you would like to discuss this further, please respond back to this review with your contact info and the best time for us to reach out. Thank you again for taking the time to bring this to our attention.

August 26, 2024

Dealership Rating
Employee Rating

Jeff was awesome. I loved his energy and he was honest with me. I told him what I was looking for and he helped me alot. It's been awhile since I bought a new car.He a More

by tobbie.t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mancuso

Dealership Inventory (43 Vehicles)

used 2024 GMC Sierra 3500 car, priced at $55,397
2024 GMC Sierra 3500
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2021 Cadillac Escalade car, priced at $64,793
2021 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
new 2025 Cadillac XT6 car, priced at $51,215
2025 Cadillac XT6
new
Black exterior
Automatic
All-wheel Drive
new 2024 Cadillac XT6 car, priced at $66,987
2024 Cadillac XT6
new
Emerald Lake Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $63,565
2025 Cadillac XT5
new
Emerald exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $62,965
2025 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive