Doug Fleming

I never going back to you dealer to buy a car and services When I have warranty you don’t care about service…. services When I have warranty you don’t care about service…. More

by AQUABLUE1277 Verified Customer Verified Customer

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I am not very good at electronics so Gordon set up my communication and showed me how everything works. The sign at home was a big plus for me. Finally he set me up on how to get my satellite radio work communication and showed me how everything works. The sign at home was a big plus for me. Finally he set me up on how to get my satellite radio working. Great service! More

by szq843 Verified Customer Verified Customer

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Sheldon was amazing! and Rachelle the finance manager was fantastic! This was our 6th car with this dealership and we couldn't be happier. Sheldon helped us figure out ho and Rachelle the finance manager was fantastic! This was our 6th car with this dealership and we couldn't be happier. Sheldon helped us figure out how to close out our lease and buy a new car with ease! And Rachelle got us out in 1 hour!!! LOVED the whole experience! More

by RACHELLELCRUZ Verified Customer Verified Customer

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Excellent customer service. The facility is always clean. They never fail to wash my car before returning it. The facility is always clean. They never fail to wash my car before returning it. More

by ARNOLDJOHN770 Verified Customer Verified Customer

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John Garcia was a very good service person. Nice and polite. Very good employee. Don't lose him. Nice and polite. Very good employee. Don't lose him. More

by doranejonathan Verified Customer Verified Customer

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Amazing the sales and service department both went out of their way to make my experience perfect. Thank you!!! their way to make my experience perfect. Thank you!!! More

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CROOKS! CROOKED MECHANICAL SERVICE! I brought my vw in for a problem, they diagnosed it as a timing issue, charged me about $1,000. They did NOT change valve cover gasket either, charged me parts / labor for a problem, they diagnosed it as a timing issue, charged me about $1,000. They did NOT change valve cover gasket either, charged me parts / labor almost $100. The cars been there over and over, and they do nothing to fix the problem. THIS LAST TIME, they told me it needs a transmission, yet no error codes came up before with them or the other vw dealer i went to. WHO CAN YOU TRUST? They overcharge by 4x or more for everything. WARNING ! DO NOT DEAL WITH FINDLAY UNLESS YOU WANT TO GET RIPPED OFF ! The staff are professional and polite, and tried to help but ended up advising me to get rid of my car and get a new one...HOW CONVENIENT! I WOULD NOT RATE THEM WITH A ZERO BUT THAT OPTION IS NOT AVAILABLE ON THIS SITE. GUESS WHAT? my CHECK ENGINE LIGHT is emitting again, at the time I picked up my car three days ago. More

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Service on new Passat This is my third Passat from this dealership and I have been dealing with Samantha in service and she is fantastic! In the past the service has had yo This is my third Passat from this dealership and I have been dealing with Samantha in service and she is fantastic! In the past the service has had younger kids with little organization, but Samantha Mckendall is wonderful. I hope to see this level of service maintained for your customers it really counts after buying 30,000 cars More

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NIGHTMARE This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me with the hood not closed properly. If you don't check it, guess what, its not an issue (in their eyes). Horrible customer service and disrespectful employees. Id never exspect this from a dealer, I've had better service from a mom & pop automotive shop. Would NEVER recommend this place to anyone unless you're looking to spend extra money for problems that far exceed the original ones. More

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Love this place Their Great people and very helpful and they bend over backwards to help you get into a car they are very friendly and fun to be around they really c Their Great people and very helpful and they bend over backwards to help you get into a car they are very friendly and fun to be around they really care about the people they deal with More

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